Skip to content | Change text size

 

 

  

Monash University ESOS Compliance Manual

How to comply with the ESOS Act 2000

Introduction
Academic progress and provision of supportive academic environment
Advanced Standing/Credit/RPL
Agents and associates
Attendance
Class of students protected by ESOS
CRICOS
ESOS Evaluation Report
Fees - Collection of course fees
Full time enrolment
Grievance procedures
Leave of absense/intermission
Marketing and student information
National code
Obligations of registered providers
Offshore issues
On arrival information - Orientation and accommodation
Powers, Penalties, Sanctions and Offences
Premises
Promotion and recruitment
Repeating failed units
Refund of course money
Reporting of students to DEST/DIMIA
Reporting to ESOS Compliance manager of ESOS breaches
Student address
Student information
Student records
Student support services
Teaching staff and resources
Training
Tuition assurance

Appendices
  1. Glossary
  2. Checklists
    1. Faculty compliance checklist
    2. Monash International Pty Ltd (Trading as Monash College and MUELC compliance checklist)
    3. Client services compliance checklist
    4. Student administration compliance checklist
    5. Recruitment and Marketing Division checklist
  3. FAQ's
    1. CRICOS
    2. Promitional materials
    3. Full time study
    4. Fees
    5. Unsatisfactory progress
  4. Flow charts
    1. CRICOS Business process flow chart

 
Related links

Download (pdf) the ESOS manual here: