Monash ESOS Compliance Manual
TITLE PAGE
A. INTRODUCTION
B. LEGISLATIVE FRAMEWORK
C. OBLIGATIONS OF REGISTERED PROVIDERS
D. SANCTIONS AND PENALTIES
E. CLASS OF STUDENTS PROTECTED BY ESOS
F. OFFSHORE REQUIREMENTS
G. TUITION ASSURANCE, FEES AND COURSE MONEY
H. ESOS REPORTING
I. CRICOS (COMMONWEALTH REGISTER OF INSTITUTIONS AND COURSES FOR OVERSEAS STUDENTS)
J. STANDARDS FOR REGISTERED PROVIDERS
STANDARD 1 - MARKETING INFORMATION AND PRACTICES
STANDARD 2 - STUDENT ENGAGEMENT BEFORE ENROLMENT
STANDARD 3 - FORMALISATION OF ENROLMENT
STANDARD 4 - EDUCATION AGENTS
STANDARD 5 - YOUNGER STUDENTS
STANDARD 6 - STUDENT SUPPORT SERVICES
STANDARD 7 - TRANSFER BETWEEN REGISTERED PROVIDERS
STANDARD 8 - COMPLAINTS AND APPEALS
STANDARD 9 - COMPLETION WITHIN THE EXPECTED DURATION OF STUDY
STANDARD 10 - MONITORING COURSE PROGRESS
STANDARD 11 - MONITORING ATTENDANCE
STANDARD 12 - COURSE CREDIT
STANDARD 13 - DEFERRING, SUSPENDING OR CANCELLING THE STUDENT'S ENROLMENT
STANDARD 14 - STAFF CAPABILITY, EDUCATIONAL RESOURCES AND PREMISES
STANDARD 15 - CHANGES TO REGISTERED PROVIDERS' OWNERSHIP OR MANAGEMENT
K. GLOSSARY OF DEFINITIONS AND ACRONYMS
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