Terms of Reference

The review of the library will meet the requirements of, and is aligned with, university strategic planning and policy documents. Specifically, the terms of reference focus on outcomes aligned with the processes and procedures, objectives and activities currently in place in the library's strategic and divisional plans, and service level documentation. The effectiveness of documentation, processes and procedures will be reviewed in each area of work.

The self review document and panel review report will address the following terms of reference:

A. Organisational Structure, Management, Quality Assurance and Improvement

  • appropriateness and effectiveness of the organisational structure and management
  • leadership in developing and maintaining the standing and reputation of the library
  • alignment of objectives with university strategic directions and planning documents, including: Leading the Way: Monash 2020; the Learning and Teaching Plan; the Research and Research Training Management Plan; the Global Development Framework and Plan; faculty operational plans; campus directional statements; other relevant Support Services plans
  • alignment of objectives with university policies at: (the Academic Policy Bank). Relevant university policies and documents include: Equal Opportunity; Equity and Diversity; Information Technology; Staff Development
  • opportunity to contribute input to university planning documents
  • opportunity for library staff to contribute to library policy and planning
  • awareness by library staff of library policy and planning
  • alignment of divisional objectives with the Library Strategic Plan
  • measurement, monitoring and management of progress towards key objectives and use of performance indicators
  • systematic quality assurance and improvement processes including planning, monitoring, reviewing and using feedback for improvement in all areas
  • use of communication activities and materials
  • financial management including financial performance, alignment of planning, budgeting and funding
  • regulatory, compliance and risk management processes

B. Human Resources

  1. staffing profile and skills in relation to objectives and plans
  2. process for recruitment and selection of staff
  3. processes to ensure future employee capability, including induction and mentoring of new staff, staff training and development, performance management systems
  4. innovative projects and staff opportunities for creativity
  5. opportunity for staff to provide feedback

C. Core Services

  1. Library Resources
    Processes for ensuring collection resources align with the directions of the university&'s teaching and research programs
  1. Library Services
    Processes for ensuring current and future service delivery of library services, for example:
    • identification of key stakeholders (including internal and external customers)
    • objectives and services to meet stakeholders'; needs
    • plans for new services or improvements to existing services
    • processes to identify, consider and take appropriate action with regard to problems raised by customers and other stakeholders
    • benchmarking performance and processes with like services
  1. Physical Infrastructure
    • provision and utilisation of appropriate space and equipment
    • provision and utilisation of appropriate information technology

D. Professional and Community Activities

Processes and procedures to monitor, maintain and develop contributions to the university community and the local, professional, national or international community, for example:

  • assistance to and relationships with individuals and groups within the university other than key stakeholders of the library
  • professional and community access to expertise and resources
  • links with professional associations, public and private sectors, the local community
  • participation in local, national and international professional associations and activities
  • public awareness within and outside the university of the contribution to society and the library profession made by the library