These general tutorials will help you improve your ability to write at university. Choose from tutorials on any of the following:
There are many different types of reports - scientific lab reports, business reports, systems analysis reports, management case study reports, feasibility studies, client case work reports. All of these different reports have their own formats and conventions.
In this tutorial you can examine a sample first-year management case study report. The report received a grade of High Distinction. Comment is made by the subject lecturer and Language and Learning staff on the structure, presentation, and expression used in the report, and improvements are suggested.
In your field of study, you will need to find out exactly what the accepted report conventions are. Note that these conventions may vary from one subject to the next.
Read this sample case study report and click on the highlighted text to see comments about the report.
To: Belinda Gibson, Training Coordinator
From: Freda Smith, General Manager
Subject: Portable Computers
Date: January 29 2003
To make the most of the technologies we discussed the other day to provide a quality service to our customers, it is essential that our training staff be equipped with portable computers which can be used at client sites.
Over the next couple of weeks, please investigate the portable computers which would be most appropriate for our staff, and present your findings in the form of a formal management report. The selected machine needs to be compatible with the Windows software we are currently using. Other factors which should be considered when comparing the brands and models include:
With our training staff so often out at client sites, it would be useful if the machines also had modern facilities to enable staff to access their email.
Please pass the report to me by the end of the month so I can read it over before discussing your recommendations with the equipment committee. Let me know if you have any questions.
To: Freda Smith, General Manager
From: Belinda Gibson, Training Coordinator
Subject: Portable Computers
Date: March 26 2003
Here is the report you requested on the use of portable computers for our training staff to use at client sites.
Two portable computers were reviewed for this report: the Micro-pro 8500 Series and the Hewlett Packard 3000CTX model 5/233, both suitable for business purposes.
The report has analysed standard features on both computers, taking your specifications into consideration.
I am confident that with the use of portable computers our training staff will produce a higher standard of training presentations.
I would be happy to assist with the implementation of the computers for our training staff to use at future courses.
|Table of contents|
|Memo of authorisation||i|
|Memo of transmittal||ii|
|List of tables||iv|
|2.1 Micro-pro 8500 Series||2|
|2.2 Hewlett Packard 3000CTX 5/233||2|
|3.1 Comparison of computers||3|
|3.2 Initial cost||3|
|3.3 Weight and size||3|
|3.4 Screen size||3|
|3.5 Clarity of screen image||3|
|3.6 RAM and hard disk size||4|
|3.7 Speed of the CPU||4|
|3.8 Battery capability||4|
|3.9 Service agreements and warranties||4|
|5 Recommendations and implementation||5|
Table 1: Comparison of two portable computers
The purpose of this report was to analyse two portable computers and recommend a suitable machine for training staff to use at client sites.
This report has considered two machines suitable for corporate use that can accommodate modern facilities such as e-mail, video conferencing and assist staff with training courses.
The Hewlett Packard Omnibook 3000CTX model 5/233 is a well made portable computer with a good size screen and keyboard. For the price of this model you would expect to see more memory, a CD drive and a Windows based power management set up. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews', p.82)
Like the Hewlett Packard model the Micro-pro 8500 Series has a good size screen and keyboard but also comes witha numeric pad. This machine is ideal for the business user who wants usability, comfort and performance. (Australian PC Authority, April 1998, 'PCs and Notebooks - Reviews' , p.81)
After taking both machines into consideration, it is recommended that the Micro-pro 8500 Series would be the most suitable computer due to its value for money, durability and standard features.
The purpose of this report was to analyse two portable computers and recommend a suitable machine for our training staff to use at client locations.
While investigating these two computers it was important to consider their suitability for corporate use, standard features, optional benefits and warranties.
The information used in this report was collected by consulting an independent review by the Australian PC Authority magazine and contacting the individual companies for additional information on the technical specifications and warranties on the machines.
It has been assumed that the Microsoft Office software package will be installed on the computers to ensure our training staff have access to PowerPoint. This program will enable them to present effective teaching media.
As our staff regularly use computer applications it has been assumed that the implementation of portable computers will cause little delays for the company.
As most computer companies offer clients an extended warranty, it is assumed that All Purpose Training Company will have the option to purchase an extended warranty for a period of one year.
The All Purpose Training Company is a well respected supplier of quality executive training courses for the business community. The All Purpose Training Company has statewide representation with plans to expand interstate within the next 12 months.
All Purpose Training Company has a demand to supply new clients with numerous training courses. With such demands it is crucial that training staff can have computer access for training presentations and be able to complete day to day operations while mobile.
The following table summarises the important points of comparison between the two portable computers - Hewlett Packard Omnibook and Micropro 8500 Series.
|Hewlett Packard Omnibook||Micropro 8500 Series|
|Weight||3.1 Kg||4.5 Kg|
|Size (Dimensions WxDxH)||304 x 238 x 47mm||357 x 275 x 50mm|
|RAM||16 Mb||64 Mb|
|Battery Time||2.5 Hours||2.5 Hours|
|Warranty Period||3 Years||2 Years|
There is a RRP difference between the two computers of $350. In order to have the computers ready for staff use, upgraded memory size would be required on the Hewlett Packard model.
The Micro-pro computer weighs an extra 1.4 Kg. This is substantially heavier, but the Micro-pro is a larger machine with each dimension larger than the Hewlett Packard computer. Micro-pro measures 53W x 37D x 3H mm larger.
There is a notable gap between screen sizes. Micro-pro has a 14.1 inch screen compared with Hewlett Packards 13.3 inch screen. When using over long periods a larger screen is preferred to avoid eye strain.
The resolution on both machines is set a 1,024 x 768. Pixels can be seen on the Micro-pro model, while the Omnibook is reasonably easy to read. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81 - 82)
RAM between the two machines varies greatly. The Australian PC Authority states that the Micro-pro comes with 64 Mb of RAM standard, with an option of buying the maximum 128 Mb for $1140. They also state Hewlett Packards Omnibook comes with 16 Mb RAM, but as most computer applications require 32 Mb, this extra memory will cost you $242. Both machines come with a standard 3.5" FDD. Only the Micro-pro machine comes with a CD-ROM drive, you must buy this as an extra for the Omnibook for a cost of $570.  (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81- 82)
With 32 Mb of RAM fitted the Omnibook is one of the fastest portable computers the Australian PC Authority magazine has ever seen, They also found that with 64 Mb RAM the Micro-pro was not exceptionally quick but for word processing and other office tasks it was quite acceptable.
Both machines come with a standard lithium-ion battery which can support the computers for up to 2.5 hours. The computers come with power management tools that will save battery power. A smart battery option is available on the Micro-pro for $60. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81)
Micro-pro supplies their clients with a two year part and labour warranty, while Hewlett Packard supplies a three year parts and labour warranty. It is assumed that when the machines are purchased a service agreement will be negotiated with the option to extend the warranty.
After investigating the Hewlett Packard Omnibook 3000CTX 5/233 and the Micro-pro 8500 Series portable computers, it was found that both models are suitable for corporate use and would meet All Purpose Training Company requirements.
It is important to consider the long term benefits to the company when considering which computer was best suited. Apart from initial purchasing expenses, warranty, speed, size and memory were some factors which have been taken into account. Software suitability was also considered.
The computers had to be easily adaptable for new technology such as e-mail, video conferencing and presentation aids, for future company requirements.
Both computers are distinct from each other and, although both companies have the corporate user in mind, Micro-pro appears to be offering an exceptional package.
The findings and conclusion in this report support the following recommendations:
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