Sample 3

3.1 MOTIVATING THE WPC EMPLOYEES

3.1.2 Appoint one WPC employee to two solicitors

Each data clerk should be appointed to two solicitors where possible. This would allow the WPC employees to have increased contact with other people in the firm. Each WPC employee's work area could be near the office of their designated solicitor. All data clerks on the same floor should be located together. This would enable them to perform a greater number of activities instead of doing the same thing all day. Consequently, this would improve their work skills and allow the WPC employees to show greater initiative, establishing responsibility and loyalty. It would also provide better training for becoming a relief secretary. Also the data clerks could meet as a group every week to discuss problems and issues. However, WPC employee skills may not improve because the clerks could feel intimated by the solicitors. It may be difficult to discipline the girls and prevent them from arriving late, talking and slacking off. They may not be able to keep up with the extra workload and their skills may not improve.