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Monash College Unit Guide

MARKETING 2: BUYER BEHAVIOUR (MCD2110)

Purpose

This unit is designed to develop an understanding of the reasons why buyers behave in a certain way and how marketing can use this knowledge.

Prerequisite

MCD2050 Marketing 1

Learning outcomes

On completion of this unit, students should be able to:

  1. Explain the evolution of the study of consumer behaviour.
  2. Explain the process of motivation and the role of innate and acquired needs.
  3. Explain how perspectives on the 'self' may influence consumption patterns.
  4. Explain the meaning of the perceptual processes and how they can be adapted to modern marketing and communications.
  5. Compare behavioural and cognitive learning theories, and how these can be applied in communication and marketing strategies.
  6. Develop an understanding of attitudes, their formation, and content and how they may be changed.
  7. Analyse the role of the consumer as a decision maker and product user.
  8. Analyse notions of collective decision making as practised by families and other reference groups.
  9. Define social class and analyse concepts of class consumption patterns and behaviours.
  10. Analyse culture, subcultures, and their impact on consumer behaviour.
  11. Explain the innovation and diffusion process as it relates to product information in the market place.

Assessment

Essays, tests or other assignments: 60%

Examination: 40%

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