Support services

At Monash, we've set up a whole host of support services for you to use before and once you arrive. Orientation makes sure you know your way around, we connect you with study and English language support, and lots of fun stuff too – like clubs and societies, the Monash exchange club and the Inter-cultural Enrichment Program (if you'll be studying at Monash Malaysia).

Services for all Monash students

Everyone at Monash can take advantage of an extensive range of services.

All campuses

Australia

Student life and support – visit us for things to make life fun (events and clubs), student services to make life easy (like safety and security, disability support and the library), and health and wellbeing to make sure you're looked after (spirituality, counselling and health services).

Malaysia

Services just for you

As an exchange or study abroad-er you'll get:

  • a Monash academic transcript with grades upon completion – depending on the arrangement with your home uni you may receive credit for the courses you study at Monash towards your home degree
  • help finding accommodation
  • access to a 24-hour emergency telephone service (for you and your family)
  • special orientation, events and excursions to help you find your way and make friends
  • lots of support and help when you need it.

What to do before you arrive

There's a lot you'll need to have organised, considered and done well before you settle into your seat for the trip to Monash.

Here's a basic checklist for you:

  • Have a medical, optical and dental check-up
  • Get travel insurance (in addition to OSHC if you're travelling to Australia)
  • Accept your offer and return you acceptance form to Monash
  • Obtain a student/study abroad visa
  • Organise airport pick-up (talk to Monash Abroad for your complimentary pick-up)
  • Organise accommodation
  • Make copies of all your important documents (like your passport, letter of offer from Monash, Confirmation of Enrolment) and keep one copy of each with you, a second in your luggage and leave another with a friend or relative at home.

For more practical information about the things you need to do before you leave home, and once you arrive in your new country, download the pre-arrival guide:

Orientation

We run orientation sessions every semester for exchange and study abroad students. They're compulsory and essential because your enrolment and timetable will be finalised at these events. You'll also have the opportunity to meet other exchange and study abroad students, as well as find out about lots of social activities you can get involved with and excursions you can take.

Find out more about orientation at each Monash campus.

Exchange club

Coming to Monash on exchange or study abroad gives you automatic membership to the Monash Exchange Club. The club is made up of members who've already been overseas on exchange, are planning to go soon, or are on exchange right now.

The club is social tour guide for visiting students and locals alike. We include plenty of nights out on the town, BBQs and sporting events, as well as plenty of special interest activities at your request.

To find out what's on you should check out our news and events page, or join our group on facebook.

We're here to help

Monash Abroad staff will be your first point of contact throughout your stay. We can help you with anything from choosing your courses to catching local buses – why not get in touch.