Contacts for agents

Email addresses

Enquiry Email address
Course enquiries before submitting an application study@monash.edu
General enquiries after submitting an application scenquiries@monash.edu
Enquiries about documents mu.documents@monash.edu
Enquiries about fees irsfees@monash.edu
Enquiries about agent service fees purchasingservices-agents@monash.edu
Enquiries about late enrolment latereg@monash.edu


Useful tips for contacting us

When emailing, please:

  • send one email per student. Do not send one email relating to multiple students
  • include the type of enquiry and relevant student number in the subject line. For example: 'Subject: Commission enquiry #21122233'
  • pick the relevant address from the list and send your email to one address only
  • use scenquiries@monash.edu if you are unsure which email address to use.

All late enrolment emails must include the:

  • student's first name
  • student's last name
  • student's date of birth
  • student's Monash identification number
  • course name
  • date the student can enrol
  • reason for the student's late arrival.

Contact offshore student recruitment staff

John Tang
Associate Director, Channel Management (International)
Office of Vice President, Marketing, Communications and Student Recruitment
Monash University
Level 9, Building H, 900 Dandenong Road
Caulfield East, Victoria, 3145
Australia

Telephone: +61 3 9903 4788
Fax: +61 3 9903 4778
Email: John.Tang@monash.edu