Business information systems specialists plan, design and manage information technology based solutions to organisational information problems. They work with clients to understand organisational information requirements and deliver systems that capture, organise and manage information to support organisational operations as well as managerial decision making. They also develop strategic plans and governance approaches to managing and exploiting information and information technology as organisational resources. Topics covered in this study area include technologies such as enterprise systems and business intelligence; approaches to technology planning and management including enterprise architecture, project management and information technology governance; and design skills such as conceptual modelling.
Librarians and information specialists manage information and provide information services to clients in a wide range of contexts. They are concerned with analysing information needs, solving information problems, evaluating information sources, organising information, synthesising information into targeted information products, and training clients in the use of information products, services and systems. They work for commercial, government and community sector organisations, for information consultancies and as independent information brokers.
Records managers and archivists ensure that vital records of social and organisational activity are created, managed and made available to business for accountability, corporate memory, enterprise knowledge and cultural purposes. Work settings include most major private and public sector organisations, and archival institutions. Knowledge managers are concerned with developing strategies and processes for managing organisational knowledge and knowledge flows to achieve organisational goals, enhance performance and add value. A particular concern is developing an environment conducive to the creation, sharing and application of organisational knowledge, and systems that support these processes.