We take safety very seriously, and we do whatever we can to provide a secure living environment that looks after the health, safety and general welfare of our residents. For more information about the range of initiatives we have in place, visit Safety & Security.
Because we’re bound by privacy laws, we’re restricted in the information about your son or daughter we can pass on to you, although we’ll endeavour to assist you as much as we can. If your son or daughter wants you to discuss their accommodation or personal information with us, they’ll need to give you permission by filling in a 'Residential Information Release Statement'.
We’ll send out an invoice for the month’s rent at the beginning of each month to your son or daughter’s student email address. If you’re paying the bill, you’ll need to organise for them to forward it on to you. You have a full month to pay the bill.