Mr Alok Kulkarni

Alok Kulkarni is the founder of software company Cyara, whose CX Assurance platform is used by more than 300 global brands.

Before launching Cyara, he was director of solutions engineering at Genesys, where he led the team that developed contact centre solutions for the Asia-Pacific, positioning Genesys as the market leader. He’s also held engineering roles at National Australia Bank, NEC, Lincolne Scott and Boral Building Technologies.

He has an MBA in entrepreneurship and technology from Melbourne Business School, and a bachelor’s degree in electrical and computer systems engineering from Monash.