Technical assistance

The MML Technical Support Team provides technical assistance across the various teaching and production activities within the Monash Media Lab (MML) and School of Media, Film and Journalism (MFJ).

Support hours during semester are 8am to 4pm Monday-Friday. Some support may be available outside of these hours depending on scheduled classes, events, assessments and other activities.

For technical faults, please email:

MML-Technical-Support-l@monash.edu

Not sure how to use equipment?

Please consult with your lecturer/tutor if you have questions about how to use equipment.

For information about using the audio facilities within the Monash Media Lab, please refer to the user guide below.

Audio Facilities User Guide

Having trouble?

You need to be signed in to your Monash account to access systems, user guides, etc. If you are unable to access them try the following:

  1. Sign out of all Google accounts
  2. Sign back into your Monash University Google account
  3. Click the appropriate link above and try again

If you are still having trouble using equipment or facilities, email the technical team for assistance:

MML-Technical-Support-l@monash.edu

Feedback

Seen something that could be improved? Whether it be equipment, safety or procedures, we are always open to feedback and improving the student experience. Please forward all feedback to arts.admin.mfj@monash.edu.