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Strategy & Business Intelligence (BI) Director

This is a senior leadership role, reporting to the Executive Director BPD.  The Strategy & BI Director leads the creation and implementation of BPD’s strategic plan, oversees the Innovation, Business Improvement and Change Management functions and BI and Reporting functions to enhance the quality and effectiveness of the division for the benefit of its customers.

A key function will be to lift the Innovation and Change Capability of BPD and create an agile, customer centric approach to respond to changing customer needs and improve the way BPD delivers value.

This role will ensure that consolidated data and insights drive robust decision making that balances customer outcomes with building and commercial outcomes.  The role will determine the frameworks and processes to gather and analyse critical BI to inform BPD’s customer experience and service improvement.

For further information on this position click here to access the Position Description.