Review of Overall Unit Results and Re-mark of Assessment Task Procedures

Purpose The objective of this procedure is to outline the process through which unit results and assessment task results are calculated, verified and reviewed.
Procedure

1. Scope and Principles

1.1 Scope
This procedure relates to assessment conducted in units taught and managed by the Faculty of Business and Economics. This procedure should be read in conjunction with the Faculty Assessment Policy. It is only applicable to units and/or specific assessment tasks for which a student has received a pass grade (P) or higher. All fail grades are automatically verified through the Faculty verification of fail grades process (refer Faculty Assessment Policy section 5.3), and are thus not in scope for these procedures.

1.2 Review Principles
Students should be aware that a review of results may result in an increase or decrease in the marks awarded. A student may appeal the outcome of a review of results (refer Appeals below). Without exception, the final result awarded as a result of a student appeal will stand.

It should be noted that any requests that are deemed to be vexatious or lacking in substance may be dismissed by the Chief Examiner. The Chief Examiner is responsible for awarding the final mark.

2. Review of an Overall Unit Result
2.1 Eligibility for Review
A review of an overall unit result will only be undertaken where students have achieved a pass grade (P) or higher in the relevant unit. Such a review involves the Chief Examiner or nominee checking that all component marks have been correctly recorded and aggregated as per the provisions outlined in the unit guide.

2.2 Student Responsibilities for Review of an Overall Unit Result
Prior to requesting a review of an overall unit result, students must have:
(a) for a unit involving in-semester assessment, requested feedback on the component individual assessment tasks, as per the feedback process outlined in the unit guide, and/or
(b) for a unit involving a final exam, requested feedback and/or exam viewing through the process outlined on the respective department webpages (refer Feedback on exam performance).

Students are responsible for collecting their own work and checking their results in a timely manner.

2.3 Student Procedures for Review of Overall Unit Results
1. To lodge a request for a review of overall unit results, a student must complete and submit the request form to the relevant department within 20 working days of the official publication of results (see key University dates),
2. Departments are expected to respond to the request within 10 working days of receipt of the request form. If no response is received within this timeframe, the student should contact the relevant department.
3. If a student is not satisfied with the result of the review, an appeal may be lodged (refer Appeals below).

Note: The Chief Examiner is responsible for confirming the original mark or recommending an amendment to the Chair of the Board of Examiners.

Student Request for Review of Result Form

2.4 Staff Procedures for Review of Overall Unit Results
1. Upon receipt of the student request for review of unit results, the Chief Examiner for the relevant unit must arrange for an arithmetical check of the overall unit grade;
2. The Chief Examiner or delegate must notify the student of the outcome of the request within 10 working days of its receipt;
3. For audit purposes, the Chief Examiner must keep a record of all review requests, including the outcome of each review.
4. The Chief Examiner must arrange for a copy of the request and outcome to be sent to Student Services for the student's file.
5. Where the review results in a change of mark, the Chief Examiner must submit the change.

3. Request for Review of an Assessment Task
3.1 Eligibility for Review
A Review of the mark awarded for a specific assessment task will only be undertaken where:
* the assessment task was completed in-semester (i.e. it is not an examination), and
* the assessment task is worth more than 20% of the unit grade, or, for continuous assessment tasks, is worth more than 10% of the unit grade.

3.2 Student Responsibilities
Students are responsible for collecting their own work and checking their results in a timely manner. Students must follow the relevant measures outlined in the unit guide (for in-semester assessment tasks) or the faculty websites (for exam viewing procedures) to obtain feedback in the first instance. If, after these measures have been implemented, the matter remains unresolved, the student may lodge a request for a review of results (refer procedure and form below).

3.3 Student Procedures for Review of an Assessment Task
Requests for a review of the mark awarded for an assessment task must be made in accordance with section 6.2.1 of the Faculty Assessment Policy.
1. To request a review of an assessment task, students must complete and submit the form, together with both the original copy and a clean, unmarked copy of the assessment task, to the relevant department within 20 working days of the department's notification of the result for that assessment task.
2. The Chief Examiner will arrange for a review of the assessment task. This may involve an arithmetical check of the component marks assigned to the assessment task, or at the Chief Examiner's discretion, a complete re-mark of the assessment task.
3. Chief Examiners are expected to advise the student of the outcome within 10 working days of the date of lodgement. If no response is received within this timeframe, the student should contact the relevant department;
4. If the student is not satisfied with the outcome, an appeal may be lodged (refer Appeals below).

Note: The Chief Examiner is responsible for confirming the original mark or recommending an amendment to the Chair of the Board of Examiners.

3.4 Staff Procedures for review of an Assessment Task
1. Upon receipt of the student request for review of an assessment task, the Chief Examiner for the relevant unit must arrange for an initial review and where it is deemed appropriate, arrange for a re-mark of the assessment task.
2. Where a re-mark is to be undertaken, the Chief Examiner must arrange for an academic staff member other than the original marker to conduct a 'blind' re-mark of the assessment task using a clean copy of the assessment task as provided by the student.
3. The Chief Examiner is responsible for determining the outcome of the review and either confirming or changing the original mark.
4. The Chief Examiner must notify the student of the outcome of the review within 10 working days receipt of the student's application and documentation by the student.
5. For audit purposes, the Chief Examiner must keep a record of all review requests, including the outcome of each review and any adjustments to marks made as a consequence.
6. The Chief Examiner must arrange for a copy of the request and outcome be sent to Student Services for the student file.

4. Appeals
In accordance with the Faculty Assessment Policy, a student may appeal the outcome of a review of results for an overall unit result or a re-mark of a specific assessment task. Appeals must be lodged in writing to the Associate Dean (Learning and Teaching) within 10 working days of the student's receipt of outcome of the review. The Associate Dean (Learning and Teaching)'s decision is final and will be conveyed in writing to the student within 10 working days. The final mark awarded as a result of an appeal will stand, and no further appeal is possible. Appeals that are deemed to be vexatious or lacking in substance will be dismissed. This procedure relates to assessment conducted in units taught and managed by the Faculty of Business and Economics. This procedure should be read in conjunction with the Faculty Assessment Policy. It is only applicable to units and/or specific assessment tasks for which a student has received a pass grade (P) or higher. All fail grades are automatically verified through the Faculty verification of fail grades process (refer Faculty Assessment Policy section 5.3), and are thus not in scope for these procedures.

Supporting procedures 
Supporting guidelines 
Responsibility for implementation

Students
Deputy Dean Education
Associate Dean (Learning and Teaching)
Course Directors
Heads of Departments
Group Manager, Executive Services

Status Revised
Key Stakeholders

Students
Deputy Dean Education
Associate Dean (Learning and Teaching)
Course Directors
Heads of Departments
Manager, Academic Services
Academic staff

Governance Record Faculty Education Committee
Meeting number: 1/2012
Meeting date: Thursday 1 March 2012
Agenda item: 11.2

Faculty Education Committee
Meeting number: 3/2015
Meeting date: Thursday 16 April 2015
Agenda item: 10
Definitions 
Related legislation 
Related policies 
Related documents 
Date Effective Semester 2, 2015
Review Date 2020
Owner Faculty of Business and Economics 
Author Deputy Dean (Education)
Content Enquiries Academic Governance Unit
Email: buseco-governance@monash.edu