These six skills are all you’ll ever really need to succeed in any workplace

Work is constantly reshaped by technological progress. This brings both new opportunities and new challenges and it can feel daunting acquiring the latest skills that will make you employable.

Hard skills like coding, accounting or marketing are easier to measure and quantify, but it’s the other soft skills that will ultimately land you the job and ensure you flourish at work in the long run.

Here are the six top ‘soft skills’ that once you’ve mastered, can take you from job-to-job and even help you move professions.

Emotional intelligence.

It’s as important as your IQ. Your ability to understand clients through active listening, empathy and collaboration is key to building long-term relationships. Expertise in interpersonal skills and empathy are highly sought after.

Tynan Drought works in Risk Advisory Services at RSM Australia, a Global Professional Services firm. He has a double degree in International Business and Business with a major in banking and finance from Monash Business School. He acquired his hard skills in understanding global business and the complexities of the banking and finance sector through his degree, but also many of the soft skills that have made him stand out in his first job.

“In my role we liaise with key individuals from a wide range of industries. I didn’t think I would be doing this level of engagement at such an early stage in my career but it’s a fundamental skill I learned during my degree and has given me the confidence to do it well,” he says.

Understanding cultural differences.

Responding to how people behave in different circumstances is critical in today’s business world. It’s easy to damage a relationship without this understanding.

As part of his Bachelor of International Business, Tynan spent time studying abroad. It was an experience which really set him up to thrive.

“You have to get out there and meet new people and make those new relationships which is critical to working every day. To go overseas and study a foreign culture can seem like a scary experience but it’s definitely worth it,” he says.

Good communication skills.

Being able to express your analysis, arguments and viewpoints in a clear and effective manner increases productivity and solves problems faster.

A great communicator motivates others and drives change. It’s important to be respectful, polite and confident with colleagues, within teams and with clients.

As managers take on more mentoring roles, the ability to communicate with others and coach them along becomes more valuable if you want to progress.

“One of the most interesting aspects of my job is the interactions I have with key individuals such as CFOs and general managers in large companies.

It may be daunting to some people but the skills I learned in the Bachelor of international Business definitely set me up to be able to do this work,” says Tynan.


As the gig economy relies more and more on contract works, showing a good capacity to adapt is critical. Keeping a positive attitude while adapting your skills to a new environment and the changing needs of different companies, means you become more high performing and attractive as an employee. And when things don’t go to plan at work, it’s critical to be able to pivot quickly and find new solutions that serve you and the business better.

Being willing to learn and develop.

Bycultivating a growth mindset of looking at failure as a learning opportunity, you constantly grow and learn and accept the next challenge. In fact, you’re not failing – but learning! This kind of attitude will get you far in life and work.

Working well with others.

There’s the old saying, ‘there’s no ‘I’ in team’. Being able to collaborate can bring out the best in others and might just assure your success in the workplace. Networking and building relationships with the leadership team, colleagues and stakeholders are equally important.

With disruption becoming the norm, learning to be agile and developing your soft skills is more valued by employers than ever before. At Monash Business School, we’ve not only woven the essential soft skills into the curriculum of our undergraduate degrees, but you’ll also gain a solid business knowledge base and a global perspective, ensuring you’re equipped and ready for a successful career.

And this is something that Tynan’s boss – Jean-Marc Imbert, National Head of Risk Advisory at RSM Australia – acknowledges.

“Qualities like being respectful, being polite, being confident are very, very important in the way we do our work,” says Mr Imbert.

“And having people like Tynan, who have done a degree like the Bachelor of International Business, is very important, to understand those nuances.”

Want to develop your soft skills and graduate with a globally recognised degree? A Bachelor of International Business will give you the skills to operate in international business settings and you’ll learn to do business in different countries and environments.

Not sure what business degree or study area is best for you? Find out more about the study options available and learn more about you how you can be prepared and stand out with a Monash Business School degree.

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