General Manager of Uber Eats presents to Monash MBA class

Platform models have been one of the key market disruptions of modern economies. A few global tech giants are effectively gaining control of business systems and exerting monopoly-like power; witness the activities of Google, Facebook, Amazon. While new competition is about the battles between platform companies, most businesses have to make critical strategic decisions about where and what roles they can play in a fundamentally changed ecosystem. Jodie Auster, GM Uber EATS ANZ joined the Monash Business School MBA class on Zoom to discuss how the platform economy is evolving and how she is leading her business in a complex, fast-paced and often frightening environment. The current crisis is upending how we travel and what we consume; Jodie shared riveting insights on her experience and her forecasts.