Sheraton Zhoushan Hotel - Zhejiang: General Business Internship

  • Organisation: Sheraton Zhoushan Hotel
  • Location: Zhejiang, China
  • Number of places available: 2
  • Relevant disciplines: Business Administration
  • Position: The General Business Intern - Concierge
  • Starting date: Semester 1, Semester 2, Winter and Summer A/B
  • Duration: 1-6 months
  • Note: Only open to Chinese passport holders

About the organisation

Sheraton Zhoushan Hotel is located in the prime location of Zhoushan Archipelago New Area. As one of Marriott International’s world top hotels, Sheraton Zhoushan we go beyond for our guests, we also inspire our interns to go beyond in their careers, personal lives and communities. Together, we’re committed to making a difference.

About the role

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. We’re looking for someone who is ready to go beyond in everything they do.

Responsibilities

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
  • Gather, summarise, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  • Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.