Contact us at Monash Connect

Our friendly, knowledgeable staff are here to provide you with support, information and advice when you need it. If you can’t find what you’re looking for, see your contact options below.


Chat with us

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Phone hours

+61 3 9902 6011

Mon–Fri: 9am–5pm
(Melbourne time)

Counter hours and locations

Our campus counters will reopen on Thursday18 February.

Mon–Fri: 9am – 5pm

Building B, Ground floor
900 Dandenong Road
Caulfield East VIC 3145

In semester
Mon–Thu: 9am – 6pm
Fri: 9am – 5pm

Non-teaching periods
Mon–Fri: 9am – 5pm

Campus Centre
21 Chancellors Walk
Clayton VIC 3800

Mon–Fri: 8.45am – 5pm

Sissons Building 401
381 Royal Parade
Parkville VIC 3052

Mon–Fri: 9am – 5pm

Building A, Level 2
McMahons Road
Frankston VIC 3199

IT-related questions

For IT assistance:

  • raise a service request, or
  • visit our service counters at Monash Connect,
    Caulfield and Clayton campuses, 
    between 10am – 3pm, Monday – Friday.

Got a question? Monash Connect can help

We’re experiencing a large number of enquiries right now, so it will take longer than usual to get back to you.

If you’ve sent an enquiry, please wait for a reply before contacting us again. Most answers can be found on our website, in FAQs or Chat 365.