How to get an ID card (M-Pass)

Before you can get a student ID card (M-Pass), you need to:

  • enrol in units in the Web Enrolment System (WES), and
  • have received an enrolment transaction number (this is the number in WES beginning with the letter U).

A student M-Pass is valid for up to five years. No one else can use your M-Pass, and the card remains the property of the University.

Make sure you have the following documents ready before you begin:

  • a scanned copy of a photo ID (e.g. passport, driver's licence)
  • the photo you’d like to have on your M-Pass
  • your enrolment transaction number.

How to order an M-Pass

  1. Log into the Web Enrolment System (WES).
  2. Click Submit your photo for an ID card.
  3. Scan and submit a photo ID (e.g. passport, driver's licence) to verify your identity.
  4. Submit the photo you’d like to use for your M-Pass (see the photo guidelines).
  5. Confirm your details.
  6. Select the Receive by mail option and nominate the address where you’d like to have your card posted.

If you haven't received your new M-Pass within 10 business days, contact Monash Connect online.

Reasons your application may be rejected

Your M-Pass application may be rejected if:

  • you haven't provided a photo ID (such as a copy of your passport or driver's licence) to verify your identity
  • your photo ID document (e.g. passport or licence) was cropped or wasn't scanned properly
  • you chose to receive your card by post but you didn't supply a valid Australian address
  • the photo you submitted doesn't conform with the photo guidelines.

If your application is rejected, refer to your ID Card Photo Rejected email to find out what you need to do and resubmit the application.

Access to secure buildings

If you need access to a secure building, contact your faculty access coordinator to get building access set up on your card.

Before you can get a student ID card (M-Pass), you need to:

  • enrol in units in the Web Enrolment System (WES), and
  • have received an enrolment transaction number (this is the number in WES beginning with the letter U).

A student M-Pass is valid for up to five years. No one else can use your M-Pass, and the card remains the property of the University.

Make sure you have the following documents ready before you begin:

  • a scanned copy of the page (or pages) in your passport containing your passport photo and passport information
  • the photo you’d like to have on your M-Pass
  • your enrolment transaction number.

How to order an M-Pass

If you’re in Australia, and you have an Australian address, we can print your M-Pass and post it to you. If you’re offshore and studying online, you don’t need an M-Pass.

To order an M-Pass:

  1. Log into the Web Enrolment System (WES).
  2. In the Student Services section, click Submit your photo for an ID Card.
  3. Submit a scanned copy of the page (or pages) containing your passport photo and details.
  4. Submit the photo you’d like to use for your M-Pass (see the photo guidelines).
  5. Confirm your details.
  6. Select the Receive by mail option and nominate your Australian address to have your card posted (we don’t mail cards to addresses outside Australia).

Reasons your application may be rejected

Your M-Pass application may be rejected if:

  • you haven't provided a photo ID (such as a copy of your passport or driver's licence) to verify your identity
  • your photo ID document (e.g. passport or licence) was cropped or wasn't scanned properly
  • you chose to receive your card by post but you didn't supply a valid Australian address
  • the photo you submitted doesn't conform with the photo guidelines.

If your application is rejected, refer to your ID Card Photo Rejected email to find out what you need to do and resubmit the application.

Access to secure buildings

If you need access to a secure building, contact your faculty access coordinator to get building access set up on your card.

If you’re enrolling at Monash University and you were previously at Monash College, you’ll need a new Monash University student ID card (M-Pass).

To get your M-Pass, email cardoffice.m-pass@monash.edu with:

  • a scanned copy of your passport (the photo and details page)
  • your address in Australia (this must be the same as your address in WES).

We'll print your M-Pass and post it to your Australian address – you should receive it within 10 business days.

To order an M-Pass, email cardoffice.m-pass@monash.edu from your staff email account with the following information:

  • your full name
  • your staff ID number
  • a photo ID (e.g. driver’s licence, passport).
  • the photo you’d like to have on your M-Pass (see the photo guidelines).
  • the address you’d like your M-Pass card to be posted to.

You should receive your M-Pass card within 10 business days.

If you need help, call 9905 1999.

Finding your staff ID number

If you don’t know your staff ID number, in my.monash:

  1. select ESS > My Services >  My Personal & Organisational Details
  2. under Personal Details, copy your Monash Personnel Number (ID number).

Getting building access

Once you have your M-Pass, please speak with your supervisor to set up building access.

ID photo guidelines

If you're requesting an M-Pass by email, follow these guidelines when preparing your ID photo:

  • don’t wear a hat or sunglasses in the photo
  • ensure there is no shadow on your face, glass reflection, or red eye
  • use a plain light-coloured background
  • supply the photo as a png, jpg, or bmp file
  • ensure the photo is not too small and the resolution is high (otherwise the quality of the photo on your M-Pass will be affected).

Got a question? Monash Connect can help