Online Counselling: Concepts, Ethics and Skills

Online counselling is becoming increasingly popular given its accessibility, affordability, convenience and efficacy, and is particularly relevant given the current social restrictions. This program will provide a sound coverage of the various competences required to be an effective online counsellor, and will cover the ethical and practical issues involved in such practices.

What you will learn

  • To identify and address the ethical and legal issues associated with online counselling
  • To identify and respond to professional and practical considerations when setting up professional practice online
  • The development of online counselling skills appropriate to various platforms including chat rooms, forums and video conferencing tools
  • How to utilise synchronous and asynchronous modes of counselling with children, groups, families and adults.


Self-paced online learning: includes 6 modules of 1.5 hours each (total of 9 hours).

Module one: What is online counselling? The practicalities of setting up online counselling

Module two: Ethical and legal issues in online counselling

Module three: Video counselling

Module four: Text based counselling

Module five: Online counselling with children, groups and families

Module six: The way forward - supervision and employment opportunities


$420 (incl GST)


A Bachelor’s degree in a relevant discipline such as counselling, social work or psychology is recommended.


There is no assessment associated with this program.


You will receive a Certificate of Completion from the Faculty of Education, Monash University.