Before starting, make sure your phone is connected to the internet (wi-fi or mobile data turned on).
- On your iPhone, go to Settings > Privacy > Location Services and make sure this is On
- Go back to Settings > General > Date & Time
- Turn on Set Automatically (if already on, turn it off for 15 seconds and turn back on to refresh)
- On your Android phone, open Settings and turn on Location
- Android 9 select Security & Location
- Android 8 select Connections
- Go back to Settings and select Date & Time
- Android 9 select System > Date & Time
- Android 8 select General Management > Date & Time
- Other versions select Date & Time
- Select Automatic date and time and turn it on