Staff new to Monash

eSolutions would like to welcome you to Monash.

We’ve gathered a few key IT related-things you may find helpful in your first week.

Your Monash account

Contact the Service Desk to get your new Monash account and password.

This account is how you access Monash IT services, including:

  • email
  • network drives
  • wireless
  • staff online resources

If you need access to specific system accounts (e.g. Unix or web editing accounts), you can request this through Service Desk Online after your main account is set up.


Your Monash computer will be pre-loaded with our standard set of software, along with any specialised applications required by your department or faculty.

There’s also software available for your personal devices and additional software for Monash provided devices. See the software catalogue.

Take a look at

This is the hub linking you to the key systems you’ll need, like ESS (Employee Self Service) for employment and leave info, access to your email, calendar and more.

Common tasks

Get yourself up and running with our range of self help information. Here’s some you might find useful:

Student email lists

Academic staff can request the creation of an email list of their students for a particular unit through our Service Desk (see the button at the bottom of this page).

You'll need to provide the unit codes and your staff number.

Staff development

If you would like to find out your options for IT training, check out the Talent & Leadership Development website.

IT assistance

For IT assistance, browse our self-help options or connect with Service Desk.

No luck? Get in touch and we'll help you out.

Raise a service request