Introducing MITRA 5.0 program on Human Capital Empowerment for Technology Ecosystem

Monash University, Indonesia and Traveloka partnership

Monash University, Indonesia and Traveloka have a similar mission to contribute to the development of human capital through empowerment for innovation in Indonesia. One of the contributions is to build excellent digital talents pool that are relevant to the digital and technology industry’ needs and able to create impact to the country. The excellence of digital talents in Indonesia will be born from a curriculum that is co-designed by Monash Indonesia and Traveloka Academy to cover the skills and knowledge needed by the Tech industry.

Coming from this humble mission, Monash Indonesia and Traveloka Academy jointly develop an excellent in capacity building in Technology program named "MITRA 5.0" for Indonesian university academics that we hope will meet the following objectives:

  • provide the Indonesian University’s academics with real digital and technology’ industry cases and world-class knowledge to stay relevant in the fast-changing technology sector;
  • support the Indonesian government’s goal in reaching 9 million digital talents by 2030;
  • and, establish strong alliances between government, industry and academia

About Monash University, Indonesia

Monash Indonesia is the first foreign university established in Indonesia, operating with the full support of both the Indonesian and Australian governments, the campus would be a key regional partner in creating exciting research collaborations and partnerships with the Indonesian academic community, advanced professional development for graduates, and commercial opportunities for industry.

About Traveloka and Traveloka Academy

Traveloka is Southeast Asia’s leading lifestyle superapp providing access to 40+ million users to discover and purchase >20 product categories. Launched as a meta search engine platform in 2012, Traveloka today serves millions of people seamless access to their travel, local services, and financial needs that enriches experiences.

One of Traveloka Academy's core mission is to foster a learning culture that supports and celebrates learning towards mastery which contributes to the organization’s productive workforce. As part of Traveloka’s contribution to the Tech industry’s ecosystem and its community, we hope to address the talent gap and raise the bar for Indonesian Tech players to compete with the global players.

More information

MITRA 5.0 program focus

"MITRA 5.0" is a four-week capacity building initiative co-developed by Monash University, Indonesia and Traveloka Academy as our pilot program. The name "MITRA" stands for "Monash University, Indonesia and Traveloka Academy", and "5.0" indicates that this program focuses on digital and technology, in which industry 5.0 refers to the fifth industrial revolution, a forward-facing preparation the human race needs to be ready for – as the world is increasingly relying on 4.0 technologies, including Artificial Intelligence (AI), Machine Learning (ML), Big Data (BD), digital platforms among others – in which the interaction and collaboration between man and machine has becoming more integrated and value-driven.

Our hope is that by working with Indonesian universities and academics to experience the real industry challenges, together we can discover the existing gaps between the Tech industry and universities, and for the program participants to build industry-relevant content that could be implemented effectively in universities.

Why focusing on a digital product development program?

Indonesia will welcome the “Golden Indonesia” in 2045, where the productive age will group the majority population of Indonesia. Employment fields will be widely opened, and improvement on the quality of human resources of younger and productive generation should be a top priority.

The internet and mobile platform economy in Indonesia is estimated to grow rapidly, boosted by growth in e-commerce and supportive regulatory framework. With the hypergrowth of Indonesia's start-ups and Tech scene in the past decade, innovation in the digital product development have been on the rise and some have even been exported overseas, contributing significantly to Indonesia's digital economic growth and putting Indonesia on the map of the global Tech scene.

Opportunity as such should also be supported by excellent digital talents, and Indonesia (as other countries) is also facing shortage of digital talents especially to meet the Indonesian government’s objective in reaching the 9 million digital talents by 2030. Therefore, Monash University Indonesia and Traveloka Academy work hand-in-hand to support the Indonesian government by co-developing a capacity building program for academics to be exposed to the Tech industry's expectation with the hope for building the bridge to prepare and produce excellent digital talents.

This program will be relevant to Indonesian academics particularly those who want to actively take part in and contributing to bridging the gaps between Tech industry with tertiary education syllabus. During the program, the academics will experience the practical knowledge and examine real case studies in technology company, specifically in areas of product development from the data science, engineering, digital product design, and product management perspectives.

MITRA 5.0 curriculum's expected outcomes

The expected outcomes for academic participants from the fields of Engineering / Computer Science / Information Technology (including Data Science); Business / Economics / Social Sciences; and Design :

  1. Academics to gain an overview of how a technology company in Indonesia like Traveloka works in developing a digital platform.
  2. Academics to be exposed to the collaborative working approaches among its multi-disciplinary roles in addressing the problem space to meet customer latent needs with technological platform solutions.
  3. Academics to gain the experience of practising the agile and design thinking approaches used along the digital product development journey.
  4. With the above exposure and understanding, Academics can advocate for influencing curriculum, syllabus, and pedagogical iteration that bridge the academic preparation with industry expectation to address the Tech industry’s talent and skills needs.
  5. For the Academics to meet other participants so they could form their own community of practice to continue advocating and supporting each other in contributing to the mission of preparing the 9 million digital talents by 2030.
Program approaches

Modules may be delivered as in-person presentation, online webinar, online break-out room discussions, and online facilitated discussions. Academic participants will be expected to commit throughout the 4-weeks program duration and its sessions, and to complete any pre-read/watch materials.

Content materials will be written in English. Sessions may be conducted in English, Indonesian, and/or mixed English and Indonesian.

Academic participants are expected to practise reflective writing at least once a week. These reflections are meant for recalling the program content, self-reviewing materials at own pace, and to note down any questions to be asked in the next sessions.

Optional: participants can also publish their reflective writing and experience sharing on social media, personal / organisation blog, and if allowed, on this website for future batches' documentation and references.

Data Privacy

Monash University Data and Privacy Statement By registering, you agree to receive communications from Monash University regarding this event. With your consent, we will also send you information about further study options and events at Monash University. Your study information, including study preferences and education history, are collected to inform future events and study options. Where Monash relies on third-party services, those third parties agree to process your data in line with Monash policies.

Your data will be kept secure at all times using techniques in line with industry standards. Where you have consented to receive marketing, you may withdraw your consent at any time by choosing ‘unsubscribe’ in the communications or by contacting the Data Protection Officer using the contact details below. Marketing information received may be in English. Monash University values the privacy of every individual’s personal information and is committed to the protection of that information from unauthorised use and disclosure except where permitted by law. For information about the handling of your personal information please see the Visitors and Enquirers Data Protection and Privacy Collection Statement (PDF)(English). For more information about Data Protection and Privacy at Monash University please see our Data Protection and Privacy Procedure (PDF) (English).

If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at dataprotectionofficer@monash.edu

Week 1 – Week of 13 Jun 2022

Theme: Induction + Tech industry sharing

Location: Monash Indonesia, BSD, Tangerang - click here to get to the campus and campus maps

1.1 Welcome & Introduction of MITRA 5.0

By Prof Andrew MacIntyre (Monash Indonesia's President) & Ellen Tuwaidan (Traveloka's Chief People Officer)

Welcoming up to 60 participants to the MITRA 5.0 program and introduce the intention of the Academy–Tech Industry partnership and this particular program intent. Monash Indonesia representative will share an overview of the rigorous program creation, participant selection process, and overall program agenda. Traveloka Academy representative will share key challenges of digital talent gaps at Traveloka and why Traveloka Academy was established to address this bigger mission for the digital economy through its upskilling programs.

1.2 Understanding the Key Skill Sets Required for a Tech Career

By Assoc Prof Arif Perdana (Monash Indonesia's Lecturer)Ray Frederick (Traveloka's Chief Technology Officer)

The module covers an overview key skillsets needed in the digital economy and its tech talents’ readiness, and what role does University play in equipping these talents’ readiness especially in Undergraduate studies in the Computer Science, Business, and Design faculties. The participants will be exposed how technical hard skills and soft skills interplay when talents are entering the workforce, how Traveloka select candidates’ backgrounds and skillsets that are fitting for the various roles, and what are important in each field when it comes to application process, people development, and output required in the trifecta roles from the Computer Science, Business, and Design fields.

1.3 Meeting the 4 Key Roles in Digital Product Development at Traveloka

By Traveloka Academy Experts

Academics gets to “meet” the 4 key roles at Traveloka, namely the Engineers, Data Analysts, Product Managers, and Digital Product Designers, who work closely in developing products in a digital platform. Academics to be exposed to expectations of each discipline and role with an overview of their career framework, and some examples of what do they do on a daily basis practising the agile and design thinking approaches used along the digital product development journey.

1.4 Introduction to Product Development Cycle & Sprints at Traveloka

By Christian Nugroho (Traveloka Academy's VP of Product & Traveloka Academy PM Expert)

This module serves as a basic knowledge for all participants to prepare for Week 2, 3, and 4 modules. It gives an overview of the product development cycle and sprints used at Traveloka, from the point of views of the engineering, data, design, and product management teams. Academics will be introduced to the sprint approach that is often used within the product development cycle. The module closes with a go-to-market real example of how the processes are implemented for products developed by the Product Managers, Data Analysts, Designers, and Engineers at Traveloka.


Week 2 – Week of 20 Jun 2022

Theme: Building the bridge between industry and academics through introductory overview

Location: Online Webinar and Forum Discussion

2.1 Introduction to Product Engineering

By Jose Dalino (Head of Engineering, Traveloka Academy Engineering Expert)

The module provides an introduction to Product Engineering, including an overview of Traveloka's technology department structure and focusing on the different roles and skills needed to build applications and services. Computer Science / Engineering participants will learn on how to architect on the cloud and will be introduced to the DevSecOps process. The module will also cover topics on how to build web, mobile, backend applications and how to manage APIs. At the end of this module, topics such as automated testing and technology operations will also be covered.

2.2 Introduction to Data Analytics for Digital Platform

By Traveloka's Data Analyst

This introductory module shows the process of data analytics in building digital products. Computer Science / Data participants will learn about various data aspects (engineering, analytics, science) that contribute to digital product development innovation. The module also dives deep into the data-related processes, the multiple roles in the data team, and how they collaborate with one another. At the end of this module, participants will be introduced to various concrete examples and data-informed results in Traveloka.

2.3 Introduction to Digital Product Management

By Christian Nugroho (Traveloka Academy's VP of Product & Traveloka Academy PM Expert)

This introductory module provides an overview of the end-to-end digital product management and the role of a Product Manager at Traveloka. Business faculty participants will be exposed to how product management teams work with various departments’ stakeholders to set strategy and product roadmap, creating Product Requirement Document (PRD), and go through each cycle of the product development process towards and post product release.

2.4 Introduction to Digital Product Design

By Yunita Wongso (Traveloka's Head of Product Design & Traveloka Academy Design Expert)

This introductory module shows the process of designing digital products. Design faculty participants will learn about how Human-Centered Design (HCD) takes part in product development innovation, the uniqueness of designing digital products and services in comparison to physical / industrial products. The module also dives deep into the design development process, the multiple roles in digital product design, and how they collaborate with one another. At the end of this module, participants will be introduced to the common design tools used by Traveloka’s digital product designers.

2.5 Dialogue Forum on Bridging Academic Preparation with Industry Expectation from the Lens of Syllabus Design with Pedagogical Practices

By Monash Indonesia Academics

The module for all participants aims to give the opportunity to academics to discuss and evaluate industry practices, to identify pedagogical gaps, and to propose improvements in their respective curriculum. Having been exposed to how Traveloka as an example of how the Tech industry does digital product development, what its process and the various roles look like, the participants could exercise reflective discussion on its implications towards preparing their students to meet the Tech industry expectation.


Week 3 – Week of 27 Jun 2022

Theme: Building the bridge between industry and academics through case study examples

Location: Online Webinar and Forum Discussion

3.1 Product Engineering Case Study

By Jose Dalino (Head of Engineering, Traveloka Academy Engineering Expert)

The module introduces a selected case study from one of the Traveloka products on how the Engineering teams collaborated with Product Managers and Designers in architecting, building, deploying and maintaining applications and services to solve business problems. The Computer Science / Engineering faculty participants will be shared how the Product Engineering team does their end-to-end software development lifecycle such as analyzing the functional and non-functional requirements, and creating Request For Comment (RFC) and Architecture Decision Record (ADR) documents to architect and find the best technical solution for the use case. The module will also give an overview of the Engineering team’s DevSecOps process and how they build, secure, test and deploy their applications and services. Finally the module will share how the Engineering team responds to Incidents and how they learn from these events through “Blameless Postmortems” activity.

3.2 Data Analytics Case Study

By Traveloka's Data Analyst

The module introduces a selected case from one of Traveloka data solutions. Computer Science / Data participants will be walked through the data-related processes, such as how data engineer built a scalable platform/system, how data analysts delivered business insights and how data scientists deployed impactful data models in the actual production environment. The module might cover data methodology/approach, and how the interdisciplinary (statistics, computer science, engineering, business) data team members work together in delivering data-informed products and solutions.

3.3 Digital Product Management Case Study

By Christian Nugroho (Traveloka Academy's VP of Product & Traveloka Academy PM Expert)

This introductory module provides an overview of the end-to-end digital product management and the role of a Product Manager at Traveloka. Business faculty articipants will be exposed to how product management teams work with various departments’ stakeholders to set strategy and product roadmap, creating Product Requirement Document (PRD), and go through each cycle of the product development process towards and post product release.

3.4 Digital Product Design Case Study

By Traveloka's Design Lead

The module introduces a selected case from one of Traveloka products. Design faculty participants will learn end-to-end product development process, such as how to identify, scope, and choose the right problem to solve, how we map out possible solutions, how product manager makes feature prioritization and creates product requirement document with designers, how to work with engineering and quality assurance team during development and testing phase, and how to work with product marketing team to prepare go-to-market strategy and deliver product to our users.

3.5 Dialogue Forum on Project-based Learning and Evaluation Criteria

By Monash Indonesia Academics

The module for all participants aims to facilitate the participants to discuss potential ideas for (1) incorporating innovative approaches (e.g. multidisciplinary, evaluative progression, etc.) for project-based learning in their respective courses and (2) aligning the learning outcomes with relevant evaluation criteria (using Bloom’s Taxonomy) and competency (e.g: ACM). By completing the first three weeks, participants have been exposed to how the Tech industry such as Traveloka works in developing innovative digital platform and should be able to identify what could the academics bring back to their campuses in building the bridge between industry expectation of their future employees and undergraduate students readiness for a career in Tech.


Week 4 – Week of 4 Jul 2022

Theme: Bringing it All Together – Experiencing Digital Product Problem Solving for a Product Case

Location: Monash Indonesia, BSD, Tangerang - click here to get to the campus and campus maps

4.1 Design Thinking Workshop

By Traveloka + Monash Indonesia Facilitators

This last module brings participants together to review the past three weeks’ sessions and share how has the experience been. Through a guided Design Thinking workshop, the participants will be practising quick thinking on their feet to apply creative problem solving techniques and come up with a proposed innovative idea through a “start-up pitch” approach to address existing pain points, and what products/services that could be developed to address the latent user needs.

Please note that these modules might be changed and the most updated version will be published here as the content development progresses.

A program handbook with the full agenda and module details will be emailed to selected participants accordingly ~2 weeks prior to the program start date.

Registration Requirements
  1. Permanent lecturers from both public and private universities in Indonesia. Part-time lecturers are invited to submit applications.
  2. Lecturer from an accredited department/study program (minimum accreditation result: BAIK or C). If the Study Program accreditation is still in progress, the lecturer can still submit application.
  3. Lecturer with minimum Academic Rank: Asisten Ahli. If the lecturer's academic rank is still in progress, the lecturer can still apply.
  4. Lecturer from all department/study program who has knowledge or experience in developing technology or digital product, especially from the faculty of Engineering / Computer Science / Information Technology (including Data Science); Business / Economics / Social Sciences; and Design.
  5. Lecturer who has intermediate level of English language skills. All materials will be presented in English and the training program will be conducted both in Bahasa Indonesia and English.
  6. Lecturer need to have a strong commitment to attend and follow all training activities of Mitra 5.0 program.
  7. Selection will also consider qualitative evaluation from applicant’s essay quality.
Registration Procedure
  1. Prepare the following information:
    1. The number of the current department's/study program's accreditation document (either from BAN PT or LAM).
    2. National Lecturer's Registration Number (Nomor Induk Dosen Nasional/NIDN).
    3. PDDIKTI Lecturer's Bio URL/Webpage (Can be taken from PDDIKTI website).
  2. Write an essay with the following requirements:
    1. Write an opinion essay in English with a minimum 250 words and maximum 500 words without any references.
    2. Write the essay in MS Word file format. The essay form can be downloaded from this link: Mitra 5.0 Essay Form.
    3. Change the file name with the following format: YOUR NAME_Essay, for example: John Doe_Essay.
  3. Register online with the following steps:
    1. Access the online registration form: Mitra 5.0 Registration Form.
    2. Fill all parts of the online form.
    3. Upload all required documents: Essay
If you are selected, you need to submit:
  1. Scanned Assignment Letter signed by the Head of Department/Study Program or by the Dean. The assignment letter format can be downloaded from this link: Mitra 5.0 Assignment Letter Format.
    Change the document’s name with the following format: YOUR NAME_DOCUMENTNAME, for example: John Doe_Assignment Letter
Data Privacy Statement

Monash University Data and Privacy Statement By registering, you agree to receive communications from Monash University regarding this event. With your consent, we will also send you information about further study options and events at Monash University. Your study information, including study preferences and education history, are collected to inform future events and study options. Where Monash relies on third-party services, those third parties agree to process your data in line with Monash policies.

Your data will be kept secure at all times using techniques in line with industry standards. Where you have consented to receive marketing, you may withdraw your consent at any time by choosing ‘unsubscribe’ in the communications or by contacting the Data Protection Officer using the contact details below. Marketing information received may be in English. Monash University values the privacy of every individual’s personal information and is committed to the protection of that information from unauthorised use and disclosure except where permitted by law. For information about the handling of your personal information please see the Visitors and Enquirers Data Protection and Privacy Collection Statement (PDF)(English). For more information about Data Protection and Privacy at Monash University please see our Data Protection and Privacy Procedure (PDF) (English).

If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at dataprotectionofficer@monash.edu

Any personal data collected from this MITRA 5.0 program will be destroyed right after the selection process completed, and the data will not be used for other purposes.

Registration and Submission of Interests 

The registration and submission of interests for MITRA 5.0 is opened from Wednesday, 30th March 2022 until Wednesday 4 May 9 AM Jakarta time.


Announcement 

The result of selection process will be announced on Tuesday 24th May 2022 through direct email to 60 selected applicants and in our website.


Program delivery 

MITRA 5.0 is a 4-week (max 30 hours) program, and the program will commence on following dates:

Week 1

Module 1.1 to 1.4

Fri 17 Jun from 8:30am to 5:30pm wib (confirmed)

Location: Monash Indonesia GOP 9, BSD, Tangerang, Indonesia

Total commitment needed for Week 1: a total of 10 hours, including pre-read/pre-watch

Week 2

Module 2.1 to 2.4

Wed 22 Jun from 1pm to 3:30pm wib(confirmed)

Parallel sessions per faculty, virtual / Zoom online

Module 2.5

Thu 23 Jun from 1:30pm to 3:30pm wib (confirmed)

All participants, virtual / Zoom online

Total commitment needed for Week 2: 2-day program, a total of 5 hours including pre-read/pre-watch

Week 3

Module 3.1 to 3.4

Wed 29 Jun from 1pm to 3:30pm wib(confirmed)

Parallel sessions per faculty, virtual / Zoom online

Module 2.5

Thu 30 Jun from 1:30pm to 3:30pm wib (confirmed)

All participants, virtual / Zoom online

Total commitment needed for Week 3: 2-day program, a total of 5 hours including pre-read/pre-watch

Week 4

Optional for participants

Office tour Traveloka Campus GOP 1 @ BSD, Tangerang in-person visit

Thu 7 Jul afternoon (2 hours, exact time to be updated)

Registration link will be sent to selected participants

Module 4

Fri 8 Jul from 8:30am to 5:30pm wib (confirmed)

Location: Monash Indonesia GOP 9, BSD, Tangerang, Indonesia

Total commitment needed for Week 4: a total of 10 hours, including pre-read/pre-watch

REPRESENTATIVES FROM MONASH UNIVERSITY, INDONESIA


Andrew MacIntyre - 600 by 450

Professor Andrew MacIntyre (Speaker and Program Team) 

President

Professor Andrew MacIntyre is an internationally-respected scholar and institution-builder in higher education. Professor MacIntyre is leading Monash University Indonesia, the first foreign university in Indonesia. Find out more.


Anddy Steven (Facilitator and Program Team)

Education Technology & Design Manager

Anddy is a passionate educator who always tries to make a difference in his students' learning. Prior working in Monash University, Indonesia he supported the Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia in developing a nationwide teacher and school principal online selection process and platform (Guru Penggerakand Sekolah Penggerak Program). Find out more.


Arif Perdana, Ph.D. (Speaker and Facilitator) 

Associate Professor, Data Science

Prior to working in academia, Arif worked in the IT service and finance industry. His research interests are in Data Science and Analytics, and Digital Technology Enablement. Find out more


Harriman Samuel Saragih (Speaker and Facilitator)

Assistant Professor, Business Innovation

Harriman is an Assistant Professor in Business Innovation, Monash University Indonesia. He currently teaches Theory and Practices of Innovative Marketing, Design Thinking for Business, and Entrepreneurial Innovation. His research interests are in the area of consumer marketing in Indonesia. Find out more.


Muhammad Risqi U. Saputra, DPhil (Facilitator)

Assistant Professor, Data Science

Risqi's main research interest involves the intersection between machine (deep) learning, computer vision, and cyber-physical systems, applied to a wide range of problems. Find out more


Selvi Angela Tanggara (Program Team)

Associate Director, Industry Engagement

Selvi is a business development expert, with strong analytical and communication skills, has solid commercial business networks across industries and government in Indonesia and Australia. Find out more.


Suryo Danuwinoto (Program Team)

Senior Community Engagement Adviser

Danu is marketing and communications expert with experiences more than 10 years in education industry, he has all around skills within marketing intersection including digital media, public relation, events and many more.


REPRESENTATIVES FROM TRAVELOKA AND TRAVELOKA ACADEMY


Aimee Wijaya (Speaker)

Eats Senior Product Manager, Traveloka Academy Digital Product Design Curriculum Contributor

Aimee is currently building Operation Products for Eats and part of Traveloka Academy for Product Managers. With more than 5 years of experience, she is specialized in content operations, crisis handling, customer success management, and process improvement.


Amelia Hendra (Education Consultant)

Former VP of Design, Traveloka Academy Mission Lead

Since her graphic design training in 2000, Amelia has accumulated a great depth and breadth of experience within the field of design and education. Her passion in the world of learning led her to completing a Master of Philosophy in Education from Cambridge University, UK.


Christian Nugroho (Speaker)

VP of Product for Transport and Insurance, Traveloka Academy Product Management Expert

Chris is heading product management team for Transport Business Unit in Traveloka, and managing Traveloka Academy for all product managers in Traveloka. Started as a Product Manager, Chris has rich experiences on digital product development across various phase of a product. Chris is also leading the Insurance business in Traveloka, adding broader perspective to his product development expertise.


Edwin A. Indriantoro (Speaker)

Platform Product Manager, Traveloka Academy Digital Product Design Curriculum Contributor

Edwin is a product manager for Core Platform and part of Traveloka Academy for Product Managers. Starting as Associate Product Manager, he handles various platforms that are being used by 5 different teams across 7 countries. Edwin has over 3 years of experience in end-to-end product development for both customer-facing products and internal tool products.


Ellen Tuwaidan (Speaker)

Chief People Officer, Traveloka Academy Board

Ellen Tuwaidan is Traveloka’s Chief People Officer that responsibles in designing and developing programs for employees, in line with the company’s strategic objective. Joined Traveloka in 2018 and to date, Ellen brought with her more than 20 years of experience in the Human Resource field, where she progressed through a complete spectrum of human resources domain. Worked in various industries before, ie: consulting, pharmaceutical and FMCG, both local and multinational, Ellen also spent several years of her career outside of Indonesia. Outside of her professional life, Ellen is a proud mom of two and a sport enthusiast.


Husein F. (Speaker)

Design Lead, Traveloka Academy Design Expert

Husein is currently co-leading the design team for Financial Services in Traveloka and managing the development of the digital product design curriculum at Traveloka Academy. Husein has over a decade of experience designing digital products for customers in the travel, e-commerce, and fintech industries. In 2018, Husein's interest in tech talent development had led him to become the design mentor for startup incubation programs in Jakarta, Yogyakarta, and Pontianak.


Jose Dalino (Speaker)

Head of Engineering, Traveloka Academy Engineering Expert

Jose leads Technology Architecture and Operations at Traveloka. Being a lifelong learner, he keeps himself up-to-date with the latest technologies and has and more than a dozen professional certifications from AWS, Google & Microsoft on Cloud, DevOps, Data Engineering & Machine Learning. He’s also currently completing his Masters in Software Engineering at National University Singapore


Juan Kangrawan (Speaker)

Data Analytics Lead, Traveloka Academy Data Expert

Juan is a technocrat & business strategy professional with comprehensive 12+ years of exposure in business, government and technology. He's been exposed to entrepreneurship in tech (data management, risk intelligence, agri-tech and e-commerce) and has been planning, building, and commercialising digital and data product portfolio.

Ray Frederick (Speaker)

Group Chief Technology Officer, Traveloka Academy Board

Ray currently serves as the Group CTO of Traveloka. Bringing more than 20 years of experience in tech industry across Asia, Ray believes that given the right resources & trainings, Indonesia’s tech talents are more than capable to compete at the world-class level in the global market. Find out more.


Widya Listyowulan (Speaker)

VP of Public Policy, Government Relations, and CSR, Traveloka Academy Contributor

Widya Listyowulan is the Vice President for Public Policy, Government Relations, and CSR at Traveloka, covering Indonesia, the Philippines, Singapore, Thailand, and Vietnam. Her specialties are Public-Private Partnership, CSR strategy, Corporate Affairs, Government Engagement, Program Development and Management, Community Outreach, Education Policy, and Management.


Yunita Wongso (Speaker)

Head of Product Design, Traveloka Academy Design Expert

Combining both of her Marketing Design and Product Design experience, Yunita is now heading Traveloka Product Design organizaton, which spreads across seven business units and product enablers. She's also part of the Traveloka Academy's Digital Product Design curriculum's core team. As of now, she's been in Traveloka for 9 years, hence having a rich experience in developing Traveloka's extensive product portfolio since its fresh startup era until it is now a Southeast Asia's lifestyle superapp.

MITRA 5.0, a capacity building program for Indonesian university academics in technology and innovation is an excellent example of the triple helix collaboration, between academia (the participants' universities, including Monash Indonesia), industry (Traveloka), and government (Indonesia and Australia).

The partnership between Monash University Indonesia and Traveloka is supported by the Australian Embassy Jakarta and the Ministry of Education and Culture, Republic of Indonesia. The MOU was signed by: EllenTuwaidan (Traveloka's Chief People Officer) and Professor Andrew MacIntyre (Monash University Indonesia's President) at a ceremony hosted at HOM Residence (the official residence of the Australian Ambassador to Indonesia) and graced by the presence of Prof. Ir. Nizam, M.Sc., DIC, Ph.D., IPU, Asean Eng. (Director General of Higher Education, Ministry of Education and Culture - Research and Technology, Republic of Indonesia) as well as Australian Ambassador to Indonesia, Penny Williams.

Prof. Ir. Nizam, M.Sc., DIC, Ph.D., IPU, Asean Eng., Director General of Higher Education, Ministry of Education and Culture - Research and Technology, Republic of Indonesia, said, “The signing of this MOU between Traveloka and Monash University, Indonesia in the education sector is expected to contribute positively to talents in Indonesia. By partnering with each other, greater progress is made towards achieving the government’s goal of reaching nine million digital talents in Indonesia.

Ellen Tuwaidan, Chief People Officer, Traveloka, said, “As an Indonesia-based technology company, we are committed to contribute positively to the country’s talent development and to generate human resources with global competence. In regard to this, the strategic collaboration between Traveloka and Monash University, Indonesia is expected to build on capacity and empower digital talents. We hope that this collaboration will open other potential opportunities, and together we can add more value to the digital and technology sector in Indonesia.

Professor Andrew MacIntyre, President, Monash University, Indonesia, shared, “It is good that both Traveloka and Monash University, Indonesia are coming together to present a series of initiatives aiming to upskill Indonesia’s talents, specifically in the technology sector. The collaboration is part of our commitment and manifestation in producing talents that are ready to meet the needs of the industry, stay relevant and to produce various innovations in the future.”

Ambassador Penny Williams added, "I am delighted Monash and Traveloka are partnering to build digital skills and literacy at a time when Indonesia is prioritizing digital transformation through its G20 presidency. These are exactly the partnerships we hope and expect to see more of, as Australia and Indonesia implement IA-CEPA. As the first foreign university in Indonesia, Monash is leading the way."

Source: Press release, 2 March 2022

Mitra 5.0 Program

  • What is the Mitra 5.0 Program? Mitra 5.0 Program is a four-week capacity building program intended for academics/lecturers from both public and private universities in Indonesia. The program will focus on digital and technology training in which all parties involved, facilitators and participants, are expected to be able to discover the gaps between Tech Industry and universities’ current curriculum.
  • What is the method of delivery that will be used in Mitra 5.0? Week 1 and week 4 will be delivered offline, meanwhile week 2 and week 3 will be delivered online (synchronous and asynchronous). Please refer to Timeline tab for detail
  • Should I join all sessions of the Mitra 5.0 program? All participants are expected to join all sessions to be able to gain benefit of the program.
  • Can I share this program to the Academics that I know? Yes, of course, please do help us spread the words. You can download these eFlyers and share them via social media or WhatsApp.
  • What is the area expertise needed for this program? All areas of expertise (ie. faculty & discipline) are invited to submit application. We highly encourage those from the Engineering, Computer Science (incl. Data Analytics), Business / Economics / Social Sciences, and Design faculties lecturers to apply as the program focuses on digital product development, in which most employees’ graduate came from.
  • Will the session use Zoom platform? Yes, for Week 2 and Week 3 we will only do Zoom online lecture and discussion. Week 1 and Week 4 will be in-person (not using Zoom).
  • Would a fresh-graduate-level participant be able enter the program? If possible, how does one apply? Can a new lecturer join this program? If the fresh graduate is a lecturer, then yes, s/he can apply. “How to Apply” tab on website This program is meant for a fulltime Lecturers working for any university in Indonesia. However, all sessions will be recorded and the video recording will be uploaded in the “Reflection and Videos” tab section of this website on a weekly basis once the program starts for public consumption. Lecturers can share the video links to their students / alumni as they see fit.
  • Are transportation and accommodations while in BSD will be provided? If you are accepted you need to be committed to cover your own travel (transport, accommodation, out-of-program meals) expenses for Week 1 and Week 4.
  • Is there any cost for participants to join on program MITRA 5.0? Registration is free of charge. However, if you are accepted you need to be committed to cover your own travel (transport, accommodation, out-of-program meals) expenses for Week 1 and Week 4.
  • How many hour per day will it take for each session? Participants are expected to commit throughout the program duration, for 4 weeks (starting the week of 13 Jun 2022 until Fri 8 Jul 2022), with total commitment of 30 hours minimum.
  • I want to know more and what are the advantages for lecturer this program ?The expected outcomes for academic participants – especially from the fields of Engineering / Computer Science / Information Technology (including Data Science); Business / Economics / Social Sciences; and Design are:
    • Academics to gain an overview of how a technology company in Indonesia like Traveloka works in developing a digital platform.
    • Academics to be exposed to the collaborative working approaches among its multi-disciplinary roles in addressing the problem space to meet customer latent needs with technological platform solutions.
    • Academics to gain the experience of practising the agile and design thinking approaches used along the digital product development journey.
    • With the above exposure and understanding, Academics can advocate for influencing curriculum, syllabus, and pedagogical iteration that bridge the academic preparation with industry expectation to address the Tech industry’s talent and skills needs.
    • For the Academics to meet other participants so they could form their own community of practice to continue advocating and supporting each other in contributing to the mission of preparing the 9 million digital talents by 2030.
  • I just curious with this program impact toward Indonesia human capital development. Especially for all Indonesian people with lower income?  This program will be relevant to Indonesian academics particularly those who want to actively take part in and contributing to bridging the gaps between Tech industry with tertiary education syllabus. During the program, the academics will experience the practical knowledge and examine real case studies in technology company, specifically in areas of product development from the data science, engineering, digital product design, and product management perspectives.
    We believe that if the lecturer participants are exposed to how the Tech industry like Traveloka works, they could advocate to their University’s curriculum, syllabus, and learning & teaching approaches to bridge the skill and knowledge gaps, therefor preparing the graduates to be more “workforce-ready” to join the Tech industry. Hopefully by providing wider access to lecturers across Indonesia, any students regardless of their income status could indirectly benefit from this program.
  • What documents are needed to join the program? Please refer to “How to Apply” tab on website. All sessions will be recorded and the video recording will be uploaded in the “Reflection and Videos” tab section of this website on a weekly basis once the program starts for public consumption. Lecturers can share the video links to their students / alumni as they see fit
  • Will there be certificate? Yes, for those who complete the whole program, participants will receive a Certification of Completion.
  • What happen if I could not attend some parts of the session? By submitting your applications, we expect the lecturers to be willing to commit and secure time for the entire program duration (4 weeks, minimum 30 hours total) to gain the most benefit of the program. However, if the selected participants cannot attend due to emergency reason, we expect the selected participants to inform the MITRA 5.0 program team immediately so we can open up the spot for those in the shortlist (back-up list). All sessions will be recorded and the video recording will be uploaded in the “Reflection and Videos” tab section of this website on a weekly basis once the program starts for public consumption. If selected participants miss a session due to urgent matter, we expect him/her to follow-up from the recorded video.
  • Request for further details such as topics and time of delivery ? See “Timeline” tab on website
  • Will the sessions use Bahasa Indonesia or English? All materials will be written in English. Since some facilitators come from different nationalities, some sessions will be conducted in both Bahasa Indonesia and English, and there are some sessions that will be conducted full in English.
  • What is the output from this program ? What is the obligation from participants of this program?  The output will be the program sessions itself, consisting of:
    • 4 modules for Week 1 (full day)
    • 10 modules for Week 2 and Week 3 (10 hours total, 5 hours for 5 modules for each week)
    • 1 module for Week 4 (full day)
      Academic participants are expected to practise reflective writing at least once a week. These reflections are meant for recalling the program content, self-reviewing materials at own pace, and to note down any questions to be asked in the next sessions.
    • Optional: participants can also publish their reflective writing and experience sharing on social media, personal / organisation blog, and if allowed, on this website for future batches' documentation and references.
  • What are the benefits that are achieved by Monash and Traveloka by organizing the event? As Monash University Indonesia and Traveloka Academy have signed a non-profit MoU for MITRA 5.0 pilot program, we hope to benefit from getting to know fellow academics as the start to build relationships of what hopefully could be an ongoing community of practise as part of the triple helix collaboration.
  • Together, for the near to mid term, we hope to building the bridge for Academics to prepare and produce excellent digital talents to help strengthen the Indonesian tech ecosystem and digital economy.

For more information on Mitra 5.0 program details please read the information on About Mitra 5.0 and Program Outline tab.

Selection Process
  • Do the participants need to pay any fee in joining the Mitra 5.0 program? The selected participants can join the program without any cost. Participants need to cover their own expenses to join the program such as internet, transportation, accommodation, and meals. We really hope your university can support you in joining the program.
  • Is there any selection process to join this program? Yes. The Mitra 5.0 team will select the participants by conducting two stages: the administration selection stage and essay selection stage. Interested lecturers can fill an application form to join the selection process. The Mitra 5.0 team will publish the names of the selected participants.
  • What is the target of participants for this program? It is expected that for this pilot project we can invite a maximum of 60 lecturers from various universities and study programs.
  • Where can participants submit their application? Participants can submit their application by accessing the registration form on the How to Apply tab.
  • Is there any documents or data that need to be submitted for the selection process? Please refer to the How to Apply tab to find detailed information related to the selection process.
  • Does the MITRA 5.0 program accept University students?
    No, this program is meant for a fulltime Lecturers working for any university in Indonesia. However, all sessions will be recorded and the video recording will be uploaded in the Reflection and Videos tab section of this website on a weekly basis once the program starts for public consumption. Lecturers can share the video links to their students as they see fit.
Timeline
  • What is the timeline for the registration process? The registration is open from Wednesday, 30 March 2022 until Monday, 25 April 2022 - 8 AM Jakarta time. Selection results will be announced on Monday, 9 May 2022.
  • When will the program start? The program will be started on 13 June 2022 and it will end on 8 July 2022. Please refer to Timeline tab for detail
Data Privacy Statement

Monash University Data and Privacy Statement By registering, you agree to receive communications from Monash University regarding this event. With your consent, we will also send you information about further study options and events at Monash University. Your study information, including study preferences and education history, are collected to inform future events and study options. Where Monash relies on third-party services, those third parties agree to process your data in line with Monash policies.

Your data will be kept secure at all times using techniques in line with industry standards. Where you have consented to receive marketing, you may withdraw your consent at any time by choosing ‘unsubscribe’ in the communications or by contacting the Data Protection Officer using the contact details below. Marketing information received may be in English. Monash University values the privacy of every individual’s personal information and is committed to the protection of that information from unauthorised use and disclosure except where permitted by law. For information about the handling of your personal information please see the Visitors and Enquirers Data Protection and Privacy Collection Statement (PDF)(English). For more information about Data Protection and Privacy at Monash University please see our Data Protection and Privacy Procedure (PDF) (English).

If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at dataprotectionofficer@monash.edu

Any personal data collected from this MITRA 5.0 program will be destroyed right after the selection process completed, and the data will not be used for other purposes.

For questions, please visit the FAQ tab to find the answers.

If your questions are not yet addressed in the FAQ tab, please send email to

MI-MITRA5.0@monash.edu

Your queries will be replied within a maximum of 5 working days.

Socialization session recordings and presentations

Please find the video here and the presentation in this link

Reflection by First Cohort Participants

Participants reflection notes will be uploaded here as the week progresses.

Briefing Call to Participants

Please find the briefing call participants in here

Session recordings and presentations

lecture videos, session recordings and presentations will be uploaded here as the week progresses.

Please find the recording of week 1 here

Week 2 as of below :

Week 3 as of below :

Booklet

Please find the complete information in this booklet