Creating a chatbot in a clinic setting
In 2017, Flinders Legal Advice Clinic collaborated with Cartland Law to use Cartland’s AILIRA [Artificially Intelligent Legal Research Assistant] platform to develop a Chatbot to assist the community in relation to residential fencing disputes. Clinic students worked to create the content necessary for a Fences Chatbot module as part of AILIRA. This included working on AILIRA’s search types, natural language search algorithms and document generation. This presentation will chart the journey from idea to creation in this pilot Chatbot Clinic, explore lessons learned from the process, and how the clinical legal education context could be used to develop other Chatbots.