Starting a Business 4: Business Processes

Understand how business works and performance can be improved so that you can take your business forward and manage growth.

About the course

A successful business relies on processes and information systems; it is important that an entrepreneur pays close attention to how their business works and how performance can be improved so that they are in a position to take it forward and manage growth. Whether you have an idea for a future venture or you already have a side-line business whilst studying, this course covers efficient business processes to improve productivity.

This is the final course in a series of six about ‘starting a business’.

Course topics

  • The importance of business processes: controlling operations and technologies
  • Efficient business processes: adapting processes to facilitate business growth
  • How to improve productivity to meet increased demand
  • Information system types within business
  • The business plan: business processes and information systems

Duration: 2 weeks  |   Weekly study: 2 hours

Course outcomes

By the end of the course, you'll be able to:

  • Discuss the importance of both business processes and information systems by contributing to the course comments.
  • Identify the challenges a business faces when managing growth.
  • Evaluate the entrepreneur’s business challenge: How can Sophie increase productivity to meet the demands of sales?
  • Identify the business processes in a business plan.
  • Investigate where your business is going to operate.
  • Assess who is involved in the processes.
  • Using your own business idea or a company of your choice, investigate the information and systems required to track business processes.
  • Record the skills required to design and run the business processes.

Course developed by

As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.

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