Students assigned a risk level are asked to complete one of two tools to help them understand and explain why they have not met academic progress requirements, and to support faculties in determining whether an intervention is required. The content of the tools is reviewed regularly with key stakeholders, including students, to ensure continual relevance.

Students must complete the required tool when requested. Failing to can have serious implications on a student's ongoing enrolment. A reminder is sent, if we can see that a student has not completed the tool.