Monash University Library Annual Report 2003

Download the full report (PDF, 0.69 MB)

2003 in review

Cathrine Harboe-Ree, University Librarian

In 2003 the library made substantial progress towards the realisation of a number of key strategies designed to improve support for the university's learning, teaching and research endeavours. The success of these strategies can be seen by a 12.7 per cent increase in library visits (to 3,145,385), a 135 per cent increase in use of the website (to 47 million hits) due to use of the portal, and a range of other rising indicators, particularly of electronic services.

A 12.4 per cent increase in collection acquisitions funds enabled acquisition of significantly more new titles compared with 2002, as well as a substantial increase in electronic resources owned or leased, including back-sets of key databases. The library was also able to negotiate access to some electronic resources for alumni for the first time.

Access to the library's resources was improved through a complete overhaul of the web site, improved publications and other information about collections and services and increases in hours at several branches of the library. Access was also improved by the creation or refinement of tools to streamline access to databases and new resources.

Several of the libraries were upgraded. The most substantial improvements were to the Caulfield Library, with new furniture and an increase in the number and quality of computers. Planning for the refurbishment of the Hargrave Andrew Library under the terms of the Facilities Master Plan for all libraries was completed in 2003 in readiness for work to commence in 2004.

The appointment of a senior information literacy coordinator enabled the library to consider the framework within which this important area of activity should proceed. The library has contributed its understanding of information skills development to the university's graduate attribute program development and has advanced its efforts to embed information skills training into coursework.

In the interests of providing better support for the university's research activities the library is providing leadership by establishing an electronic press and devising a project to establish an institutional repository for research publications. The electronic press will be launched in 2004, and the institutional repository initiative has been expanded with funding from the Commonwealth Government into a three year national demonstrator project entitled ARROW (Australian Research Repositories Online to the World).

During the year the library completed a quality review of its services under the framework established by the Centre for Higher Education Quality. This was an extremely useful process that resulted in a number of service improvements and a greater level of awareness of the continuous improvement cycle as an aid to quality.

Some very pleasing progress towards greater collaboration with the Information Technology Services Division was achieved with the transfer of the Clayton help desk into the Sir Louis Matheson Library.

This brief overview of some of the library's key activities in 2003 cannot do justice to the creative, dedicated efforts of the staff, whom I would like to thank publicly for their contribution.

As well as this overview, the Annual Report contains full details of progress against the 2003 Strategic Plan, together with the following appendices:

  1. Statistics
  2. Key Performance Indicators
  3. Publications, Presentations and Awards
  4. Library Committees - General Library Committee, Faculty-based library advisory committtees

Download the full report (PDF, 0.69 MB)