Bus Ridership Experience

Image by PhD candidate Sarah Roberts

Passenger user experience is a central theme of the Mobility Design Lab.


Funded by

  • Transdev

City route buses often come off badly in comparison with other modalities. Yet this essential and flexible form of public transport is an essential service to the community. MDL researchers are undertaking a variety of projects to determine the causes to poor user experience and develop a range of interventions to mitigate and improve bus transit.