Bus Ridership Experience

Passenger user experience is a central theme of the Mobility Design Lab.

The work of PhD candidate Sarah Roberts

City route buses often come off badly in comparison with other modalities. Yet this essential and flexible form of public transport is an essential service to the community. MDL researchers are undertaking a variety of projects to determine the causes to poor user experience and develop a range of interventions to mitigate and improve bus transit.

Dr Robbie Napper
Dr Ilya Fridman
Ms Sarah Roberts (PhD Candidate) sponsored by Transdev