The Monash University Low FODMAP Diet Android Update

The Monash FODMAP team are very excited about the release of the latest version of the Low FODMAP Diet app for Android and iPhone. This new system allows the team to update the app with newly tested foods quickly and easily in the future.

The Android update of the app is currently available, with the iPhone version being released in a few weeks. As with anything new, there may be a few questions. We cover some FAQs about the update below:

  1. What is the difference between android version 1.2 and the new 1.3.1 version?
  2. What does 'Upgrade to a server system' mean?
  3. How do I get the app updates?
  4. After the initial download, will I be able to use the app without internet connection?
  5. Why aren't all of the images showing up?
  6. How much of my phone data is this app update using?
  7. Why is the app running so slow? / What can I do to make my app run faster?
  8. Is it possible to filter out foods from other countries?
  9. How often should I expect Android updates?
  10. 10. I have already fully downloaded the update, but now:

    a) the screen is blank and/or

    b) I receive a Download error notification.

    What does this mean?

  11. I have successfully installed the app & it was working fine. But now the app or a section of the app is not working, what should I do?

1. What is the difference between android version 1.2 and the new 1.3.1 version?

There are three key improvements we have included in this update:

1. Over 150 newly tested foods have been added to the food guide. These include foods from the US, Denmark & Norway

2. Certain foods will now display a country flag. This flag represents the country from which the tested food products were sourced

3. The app has been upgraded to a server system which will be updated every 7 days to keep you up to date with the latest tested FODMAP foods

2. What does 'Upgrade to a server system' mean?

We have implemented a new system which allows our research team to update newly tested foods quicker into the app so you'll have the latest FODMAP data sooner.

3. How do I get the app updates?

To receive these weekly app updates, it is important that you download it on a strong network connection of either wifi, 3G, or 4G.

4. After the initial download, will I be able to use the app without internet connection?

For the most part, yes. You'll have access to all the food guide data and information.

5. Why aren't all of the images showing up?

You may not be connected to a strong enough internet connection. We recommend doing the initial download of all new data and images with a strong wifi connection or a 3G or 4G network.

6. How much of my phone data is this app update using?

5 minutes of downloading the new update and all of the images to your phone will use approximately 2.5mb of data, not much more than you would use to load a few Facebook pages. After this initial download period, the app will no longer need to use up data until the next update. The new update has also reduced the size of the app, so it will now only take up 25.6mb of space compared to its initial 45.8mb.

7. Why is the app running so slow? / What can I do to make my app run faster?

The app may be running slower due to an overdrive of activity on your phone. Android's multi-tasking operating system means that it runs all apps simultaneously if you have just clicked out of an app without actually closing it. To rectify this, close the apps on your phone you're not using by clicking the button on the bottom right corner that looks like two rectangles overlapping, and swipe each app left.

The app may also be running a bit slower due to lack of or poor internet connection, so you may find this inhibits some images from showing up, though it should not affect the information being displayed, so you will still have all of the FODMAP information come through even without wifi or cellular data. To rectify this, see Q5.

If you have full internet access and have closed all other apps, the issue is likely due to your phone model having lower memory and performance capabilities, therefore being unable to handle the app and the update.

8. Is it possible to filter out foods from other countries?

Our app developers are currently working on creating this filter to be released in future updates of the app.

9. How often should I expect Android updates with newly tested foods?

We will be updating the app more frequently throughout the year, but have not set a consistent time period yet. The app will look for new updates every seven days, so you'll automatically see new foods in the food guide when they've been included in an update.

10. I have already fully downloaded the update, but now:

a) the screen is blank and/or

b) I receive a Download error notification.

What does this mean?

You may not be connected to a strong enough internet connection. Turn off your wifi connection; this will stop the app from trying to establish a connection to search for updates. Then your phone should display the FODMAP information from the local data already downloaded to your phone. If this does not resolve the issue, try closing the app and reopening it.

11. I have successfully installed the app & it was working fine. But now the app or a section of the app is not working, what should I do?

It seems like a database upgrade failure which can be rectified by uninstalling and re-installing the app.

You won't need to re-purchase it as it should be in your app stores 'Purchased apps' section. If the issue hasn't been rectified after re-installing, let us know and include your phone's model and version and we'll look for the corresponding crash report and go from there.

If none of these FAQ responses has helped or you are experiencing other problems with our app, please send us an email at fodmap.feedback@monash.edu