The ECLIPSe Research Project

ECLIPSe (Exploring Consultations with Low-Income Patients with Obesity)

What makes a good consultation in general practice? We are investigating what makes an ideal consultations from the perspective of low-income patients who are living with obesity.

We are opening up the “black box” of the general practice consultation by video-taping consultations between patients and exemplar GPs. We will then interview patients using a video-prompted technique that has been recently used by colleagues in the Netherlands.

This research will inform clinician training particularly in the area of communication skills. Our team of investigators are keen to know more about what makes general practice work well. This is the first step in making an Australian library of primary care consultations.

The process:

Patients will be asked if we can record their consultation with their GP, however the camera will be situated so as to not show the patient’s face in the video. Patients who consent prior to the consultation will be asked to complete a short survey before and after their appointment.

The research team may want to contact the patient for an interview about the consultation and, if the patient agrees to this, it would be conducted either via telephone or email. The researcher and the patient would watch the consultation and discuss with the patient elements that went well in the consultation.


This project has been funded by the Royal Australian College of General Practitioners (RACGP) through a Foundation Family Medical Care Education and Research Grant.


Patient confidentiality is important to us. The video recordings will be stored in a highly secure computer that can only be accessed by the PI and research staff that specifically require access. Monash IT will patch the computer so that it is the only one to access the recordings and the computer will be kept in a locked office in the Department of General Practice. The recordings will not be used for any other purpose including education, presentations or publications. They will only be accessed for research purposes.

Each patient will be given a unique identifying code that will be kept on an electronic file that is maintained on a secure, password protected network drive. Only the PI will have access to this code. We anticipate that the recordings may be used by researchers who ae interested in general practice consultation and how they happen. For future research, ethics approval will be needed for any research on this database of consultations.

In all publications and presentations of this research, none of the data will be linked to any patients and none of the video recordings will be used in any presentations or publications.