T-Connect (2015-16)
T-Connect (2015-16)
Project outcomes
Sponsored by Telstra
- Alex Jong
Bachelor of Engineering (Electrical and Computer Systems)/Bachelor of Commerce - Kaner Lu
Master of Information Technology - Leo Bouillet
Bachelor of Computer Science/Bachelor of Arts (Mandarin Chinese) - Leon Truong
Master of Business Information Systems
This project requires the development of a product concept which utilises an online portal to move the enterprise to drive the conversation around customer experience.
We envisage that the team would be required to work in with our Connect & Collaborate team and engage with our UX/CX department, interview existing enterprise customers, and provide an analysis on the CX/UX that needs to underpin the portal construction. In parallel, the team would work with our Portal Lead to develop a working prototype.
Project brief
Sponsored by Telstra
This project requires the development of a product concept which utilises an online portal to move the enterprise to drive the conversation around customer experience.
We envisage that the team would be required to work in with our Connect & Collaborate team and engage with our UX/CX department, interview existing enterprise customers, and provide an analysis on the CX/UX that needs to underpin the portal construction. In parallel, the team would work with our Portal Lead to develop a working prototype.
This project aims to deliver:
- a working portal prototype
- a Zero Touch Provisioning (ZTP) working prototype
- a successful pilot of target enterprise customers
- a written analysis of the CX study
- a report detailing how CX/UX is driving the portal experience
- Application review by senior faculty members (including academic performance)
- Successful completion of group assessment activity
- Successful interview with industry partner
Please note:
- The final selection of the MITI project team will be made by representatives of Telstra
- Successful applicants must agree to commit to 12 weeks work commencing December 2015-February 2016
A cover letter and current CV are mandatory requirements of the application process.
Your cover letter should state the following information in a clear and concise manner:
- why this project is of particular interest to you
- an outline of your experience either through work, study or other interests to support your application
- what you can contribute as a member of the team
Telstra
Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets.
In Australia we provide 16.7 million mobile services, 7.3 million fixed voice services and 3.1 million retail fixed broadband services.
We believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, everyday.
That’s why we build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st Century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.