Planning to visit our venues?
We aim to make your Monash University visit as enjoyable as possible and offer various ways to help if assistance is required. You can find information on parking, transport and other accessibility assistance here. Alternatively, we will be delighted to answer any questions you may have by getting in touch with us.
Do you offer concession tickets?
If you are a full-time student or a government issued concession cardholder, you may be eligible to purchase discounted tickets. The type of concession price tickets may vary event to event. When available, they are described under the event’s price list.
Do you offer companion tickets?
If you are a holder of a Companion Card, you are eligible to receive a complimentary ticket for your companion when you purchase a ticket to the event. Please call our box office on 03 9905 1111 during our opening hours to arrange for your tickets.
Do you offer exchanges and refunds?
Unfortunately there are no exchanges or refunds available once a ticket purchase has been completed.
What happens if my ticket has been lost?
If you have misplaced your tickets, please contact our box office during our box office opening hours, or see us at the venue box office from 1 hour prior to the start of the event.
Where is your box office?
The box office is open 9.30am – 4.30pm, Monday to Friday (except for public holidays) at the Robert Blackwood Hall. Box office at the venue of the event you are attending is open 1 hour prior to the commencement of the event.
Where do I pick up my tickets?
If you have selected to have your tickets emailed to you, your tickets will be in a pdf attachment in your confirmation email. If you have selected for tickets to be collected from the box office, they can be collected during our box office opening hours or at the venue box office from one hour prior to the start of the event. If you have elected for your tickets to be mailed to you, you should receive your tickets within 14 days from the date of your ticket purchase.