In line with the advice from the Australian and Victorian Governments on the prevention of the spread of COVID-19, all our venues are currently closed.
Click here for more information on our COVIDSafe Plan
Our ticketing and venue hire teams are still available by phone or online should you have any queries about particular events. Get in touch here.
Though our venues are closed we continue to present a live streamed music series: The Sound Gallery Sessions on Wednesday nights. This free live-streamed concert series has featured some of Victoria’s finest musicians, performing live from the David Li Sound Gallery. We invite you to view concert highlights on our YouTube channel and stay tuned for upcoming events.
We look forward to opening our venues and welcoming you back soon.
Do you offer concession tickets?
If you are a full-time student or a government-issued concession cardholder, you may be eligible to purchase discounted tickets. The type of concession price tickets may vary from to event. See the event’s price list for details.
Do you offer companion tickets?
If you hold a Companion Card, you are eligible to receive a complimentary ticket for your companion when you purchase a ticket to the event. Please call our box office on 03 9905 1111 during our opening hours to arrange your tickets.
Do you offer exchanges and refunds?
Unfortunately, there are no exchanges or refunds available once a ticket purchase has been completed.
What happens if my ticket has been lost?
If you’ve misplaced your tickets, please contact our box office during our box office opening hours, or see us at the venue box office from one hour before the start of the event.
Where is your box office?
The box office is open from 9.30am–4.30pm, Monday to Friday (except for public holidays) at The Ian Potter Centre for Performing Arts . The box office at the venue of the event you are attending is open one hour before the start of the event.
Where do I pick up my tickets?
If you’ve selected to have your tickets emailed to you, your tickets will be in a PDF attachment in your confirmation email. If you’ve requested to collect your tickets from the box office, they can be collected from the venue box office from one hour before the event starts. If you’d like your tickets sent to your postal address, they should arrive within 14 days from the date of purchase.