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Covid-19 Information For Visitors

MUMA is excited to welcome you to our exhibition, Tree Story. In line with the Victorian Chief Health Officer’s guidance, MUMA is implementing a variety of public health and physical distancing measures to keep our visitors safe. We encourage you to follow #MUMAtoday on social media for updates or please feel free to call us on +61 3 9905 4217. We ask groups to please call ahead to make a booking.


What you can expect when visiting MUMA

  • Face masks are mandatory in public indoor spaces. Please note that face shields on their own do not meet government requirements.
  • MUMA is fitted with automatic sliding doors into the museum and all our galleries. This ensures a touch free experience when visiting our exhibitions.
  • Once you’re inside MUMA, use your mobile phone to scan the QR code at reception and follow the prompts, as well as register your details using the form provided upon entry*
  • If you do not have a mobile phone, please leave your name and contact details on the form provided at reception to support contact tracing.
  • If you’ve brought them, please cloak your own bag or umbrella yourself in the area provided.
  • MUMA can receive a maximum group booking of 10 people. If you would like to make a booking, please call us on +61 3 9905 4217.
  • There is nothing in Tree Story that requires touching or physical interaction.
  • For those interested in purchasing books from the MUMA Shop, please note we are taking card payments only. The MUMA Shop is also available online.
  • Monash is undertaking enhanced cleaning across MUMA and the Monash Caulfield campus and MUMA is ensuring regular cleaning of high contact areas such as hand sanitiser dispensers.
  • Please do not visit if you’re unwell, have experienced cold or flu symptoms in the last 14 days, or have returned from overseas in the last 14 days.

*As part of re-opening we are required to keep records of worker and patron details for contact tracing where a person attends a museum or gallery for longer than 15 minutes. This includes the following information: first name, contact phone number, time and date visited. These records will be securely stored then destroyed after 28 days.