TRIM training and access
Access to TRIM (HPE Content Manager) in three steps
Step 1 - complete training
Step 3 - obtain access to TRIM (download software or view web client in web browser)
Step 1 - complete training
To get started using TRIM, you need to do some training. For most staff, it's available online for free and you can register anytime.
For Examinations records staff there is a different process and it's best to contact email@example.com directly to find out more.
|What do you need it for? (item type in TRIM)||Mandatory training program for that purpose|
Various administration records (not HR/student/exams) |
Buildings and Properties records
Residential Services records
Records Manager - General |
General training note: Please ignore the elements which discuss TRIM and MS Word integration. This feature is not yet available at Monash.
|HR records||Records Manager - HR Staff Files|
|Student records using a PC (most users except Malaysia)||Records Manager - Student Files (PC Client)|
|Student records using a MAC or users from Malaysia (from outside the Monash domain)||Records Manager - Student Files (Web Client)|
|Examination record (to submit or view exam papers)||Not online. Contact Examination Services: firstname.lastname@example.org|
How to enrol in online training
Enrol at the Linked Training website.
You will need to provide the following information:
- First and last name
- Username: enter you Monash email address
- Password: must have at least 5 characters including one uppercase letter, one number, one special character (eg ! @ # $ %)
Need help enrolling? Watch the videos or download the instructions
Video - How to create an account (mp4. 4168kb)
Transcript - How to create an account (docx. 18kb)
Video - How to enrol in a program (mp4. 6666kb)
We recommend enrolling in the optional online training program 'Records Manager - Advanced', to learn more about how to make the most of using TRIM.
All the online training remains available so you can refer back to it any time.
After online training you are welcome to request a face-to-face (or videoconference) Q&A or future information session with a Records Management staff member, especially if you need help deciding what records are registered in TRIM or what to name them. Register interest via Service Desk Online and include 'TRIM Q&A Session - <Training Program Name>' in the summary (title) of the request.
Step 2 - access request
Submit an online access form.
Step 3 - obtain access to TRIM (HPE Content Manager)
After you submit your access form, Records Management and the Service Desk process your request. If we need any further information we will contact you.
When finalised, you will get an email from the Service Desk, advising that Records Manager access has been activated. They will advise you on how to access TRIM, whether through a web browser (TRIM Web Client) or through a desktop program.
Note, it takes overnight for the access to be activated, so you need to wait till the following day to download the software.