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When You Arrive

Any big move will always be exciting – but moving to MRS is possibly the biggest change you will have experienced in your life – moving away from family and previous support networks into a whole new world!

Hi there, its Hannah this time!

We’ve got lots of support in place to make this experience the best change of your life. This section will help you with what you need to know as you move onto campus.

We have Huge! Orientation Programs at the start of each academic semester (which commence 2 weeks prior to the commencement of classes) – but we also make sure that everyone is helped to settle in, no matter when they join our community.

The main areas covered in this section are:

  • Residential Support Teams
  • Moving into your room
  • Being Part of a Diverse Community
  • Making Friends
  • Living skills (and how to get them!)
  • Homesicknesses, and feeling lost in your new community
  • Rules, Regulation and community expectations (including MRS expectations around alcohol and illegal drugs)
  • Staying safe

Residential Support Teams

One of the things we are most proud of at MRS is the community feeling of where we live. Central to the experience of residents at MRS is the support and leadership provided by Residential Support Teams (or RSTs). Your RST will comprise of staff members (College Head, Deputy College Head and/or Residential Support Assistant) as well as student leaders called Resident Advisors (or RAs).

Resident Advisors are senior residents who have enjoyed their experiences in Res so much that they have volunteered to support and mentor new residents. You will have a RA allocated to look after you and a small group of other residents (usually between 15 and 30 residents).

The College Head and Deputy College Head provide leadership and management of each Residence – but they also are integral members of the residential community (and would love to get to know you!) – and the Residential Support Assistant provides support for the CH/DCH and the RAs to ensure that everything runs smoothly. In the first few days and weeks of your time in your residence the RST will be looking to get to know you to ensure we provide you with the most appropriate level of support and assistance. More information about Residential Support Teams can be found here.

During the Orientation period we also have Orientation Leaders who will be organising many of the activities which will help you settling in.

If you're ever feeling overwhelmed, your RA, O-Team, and indeed all the residents in your residence, have experienced (or are experiencing) what you are going through – ask for help – it may not be easy, but it is the best thing you can do.

Moving Into Your Room

Sometimes it's hard to know what you need to do when you move in. Our Operations Team and some of our residents have worked together to make this short video which should help!

IT Access

Probably the first thing that anyone wants when they move to a new place is to connect that place to back home and that means IT access. Now, given that you are on this website, we may assume your computer is up and running (or maybe using the Monash ‘free wifi’), but if not click here.
If you are having any issues with your internet then you should contact your RA – or send an email to one of our tech experts (who also happen to be RAs and residents like you) at:

Being Part of a Diverse Community

MRS is committed to fostering an environment where every member our community is able to thrive as their authentic self, and feel connected to a safe, inclusive and diverse community. You are lucky enough to be living with people from all over Australia and the world and we celebrate just what this diversity means to our communities, and to you as an individual.

Making Friends

In the words of one of our residents, Jimmy ”Making new friends is not something you would do every day. However now that you have moved out of home, and are probably on your own, it is important to make some new friends. Having great friends around will make you so much more comfortable within the uni environment. It’s not as if your old friends are being replaced, but unless they have also travelled to go to Monash, you probably don’t know very many people.”  

Visit Making Friends if you want some advice from our residents about how to maximize your friendship building while in Res.

Living Skills

Sometimes when you move into Res it will be the first time you have had to cook, clean, grocery shop and in general look after yourself. Don’t worry as this has happened to all of us at some time, so don’t be afraid to ask your RA about how to do the simple things. In fact you may find that your Res runs specific sessions on living skills like food shopping, cooking or washing clothes.

Feeling Excited, Lost, or Overwhelmed?

Whenever anyone makes a big change in their lives, they can go through a number of different phases and moving to Res will involve some level of culture shock. Visit Culture Shock to see if you recognise any of the signs.


It is completely normal and natural to miss the people and places back home, especially as your new home can be very different. You may want to share that with old friends or are just wanting a little bit of your old life back. Stay in contact with your friends and although you may be missing them, remember you can always share your stories and experiences with them! There are also some hints on how to cope with homesickness on the Culture Shock page.

Rules and Regulations

It can be a bit tough getting to know the rules and regulations of new and different places (like Res) but at MRS we keep it pretty simple – our rules and regulations reflect our community standards – understanding that living in a residential community requires everyone to make sure their behaviour does not have a negative impact on those around them. Take some time and have a look at the regulations and policies at MRS.

Alcohol and Drugs

MRS has a very clear policy regarding the consumption of alcohol and all residents are expected to understand and abide by these rules. The consumption of alcohol by under 18s is not permitted, and all residents accept the condition that for over 18s there is a personal choice to consume alcohol, and residents are held accountable for their actions when under the influence of alcohol. MRS does not tolerate in any way the consumption or possession of  illegal drugs (including synthetic drugs). For more details visit Alcohol and Drugs.

Safety and Security at MRS

MRS values the safety and security of all our residents. Click here to find out more information on Safety and Security at MRS.
Monash has many services available to students studying at the University (see here).  In addition to the Monash Security team – we also have the Safer Community Unit – with the sole focus of helping you stay safe.
Melbourne is a very safe City – but whenever you move to a new city it is important that you understand what actions you should take to ensure your safety! Monash’s Campus Community Division (with help from other key areas of the University including Security and the Monash Student Association – as well as Victoria Police) has developed a fantastic short video (less than 3 minutes!) which outlines all the key information you need to maximise your safety when around Melbourne.

If you are interested in learning more  ways to improve your personal safety on and off campus, Monash University held safety seminar across all campuses in 2016. Check out a video of this presentation below

Safer Community Unit

The Safer Community Unit is a central point of enquiry for information, advice and support for Students and Staff in managing and dealing with inappropriate, concerning or threatening behaviours or incidents across all Monash campuses, as well as off-campus. Safer Community staff provides support and advice at all stages of responding to complex and sensitive situations.

Students and staff are encouraged to ask for help if they:

  • Feel attacked, harassed, intimidated, stalked, bullied or threatened
  • Have concerns about someone else’s behaviour or wellbeing
  • Have received unwanted attention
  • Are worried about someone harming themselves or someone else
  • Wish to clarify issues of responsibility, confidentiality or duty of care.

For helpful information on personal safety please click here. Topics covered include:

  • Personal safety
  • Safety off campus
  • Safety on campus
  • Safety at licensed venues
  • Safety using ATMs
  • Safety when in transit
  • Drink spiking and safety when drinking

Safer Community and Security Contact Details:

Mon – Fri 9am to 5pm
Phone: +61 3 990 51599
Drop in: University Health Services
For immediate response and attendance:
On campus:  Security service
Off campus: Victoria Police
24 hour telephone counselling: 1800 350 359

And don’t forget that your Residential Support Team (College Head, Deputy College Head, Residential Support Assistant and Resident Advisors) are there to help whenever you need.