Changing your personal details
You can check your name, gender, email address, phone number, address, Monash ID and emergency contact info with our virtual assistant. It only takes a moment and you’ll need to be logged in with your Monash student account.
You want to make sure your personal details always stay up-to-date.
- Name, preferred name, gender, pronouns, title and date of birth
- Address, phone number and emergency contact information
You can use the Change Your Personal Details form to change or correct your name, date of birth or title, let us know your preferred first name(s), nominate your pronouns, and affirm your gender at Monash University.
If you’re a past student or an alumni, you need to complete the Change Your Personal Details (Alumni and Past Students) form (pdf, 0.13 mb) and submit it as an online enquiry.
What you need to know
You’ll need to make sure that the personal details you provide to the University match government records (e.g. Centrelink, the USI Registry System and the Australian Taxation Office). If you don't do this, you could encounter some problems – see what you'll need to update for more information.
Updating your preferred first name(s)
You might want to update your preferred first name(s) with us if:
- you’d prefer not to use your legal first name
- you’d like your first name displayed without your middle name(s)
- you want to correct the order in which your names appear in our systems.
Supporting documents
You’ll need to attach supporting documents before you can submit the form (unless you’re affirming your gender, sharing your preferred first name(s), nominating your pronouns, or updating your title).
Changing your name
If your legal name has been changed, submit a certified copy of a:
- birth certificate
- marriage certificate
- divorce decree
- passport, or
- change of name decree.
Correcting your date of birth
Submit a certified copy of your:
- birth certificate
- passport, or
- government issued ID (e.g. driver’s licence).
How to certify a copy
To certify a copy, take the original document and a copy to an authorised person who must then write on each page of the copy document:
'I have sighted the original document and certify this to be a true copy of the original.'
The person should sign each statement and provide their designation (e.g. Pharmacist).
What happens next
After you’ve submitted the form, we’ll update your personal details in Monash University systems and send you an email once the updates are complete – this should take up to five working days.
If you’ve changed your legal name or you’d like to update the photo on your M-Pass, take a look at our M-Pass card page.
You can change your home address, postal address, phone number and emergency contact information in the Web Enrolment System (WES) (we can't take requests by phone or through our virtual assistant).
Research degree scholarship holders
You'll need to update your personal details in WES and notify Monash Graduate Research.
International students
As a condition of your visa, you’re required to provide your Australian postal address to Monash University.
You can do this by updating your details in WES within seven days of:
- arriving in Australia, or
- changing your address.
If you're under 18 and on a student visa, you'll need to get Monash Connect to make any changes for you.
Help and support
If you’re having trouble updating your details, or you’d like some advice:
- contact Monash Connect (or reply to the confirmation email if you've already submitted the Change Your Personal Details form)
- check out our gender affirmation page
- contact the Equity, Diversity and Inclusion team
- reach out to your student association
- get in touch with one of the student groups dedicated to supporting our LGBTIQA+ community.
Got a question? Monash can help
We're making some changes...
Soon all online enquiries will be made through our virtual assistant. You can get in early and try our virtual assistant right now.
You may have a question our virtual assistant can answer immediately.
If you're following up on an enquiry you submitted earlier, you can also do this in our virtual assistant.
If you want to send an attachment, you’ll need to make your enquiry using our virtual assistant.