Troubleshooting and tips for eExams
Troubleshooting
If you’re having technical difficulties during your eExam, these troubleshooting tips can help you get back on track.
If you’re not able to solve the problem yourself and you’re:
- on-campus – raise your hand up so our onsite eSolutions staff can help
- off-campus – get in touch with the exam support.
I’ve connected on time but my supervisor isn’t there
Warning message: non-recommended browser
Internet connection lost during eExam
Nothing happens when I click Join Supervisor
I can’t share my microphone
I can’t share my webcam
I can’t share my screen
There’s an issue with my eExam question
I can't highlight the question text
Tips
Accessing your exam
How to connect with your supervisor
Exam answers are autosaved
Check you’ve uploaded your handwritten responses
More preparation tips
Check out preparing for your exams. You’ll find lots of useful information, such as exam strategies, sample questions, and study tips.
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