FAQ
Post Application enquiries FAQs
Got a question? Browse the FAQ section for answers to frequently asked questions. Contact us if you still need help with a more specific inquiry.
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Got a question? Browse the FAQ section for answers to frequently asked questions. Contact us if you still need help with a more specific inquiry.
Application progress
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When will I receive the outcome of my application?
Assessment of a complete application generally takes 1-4 weeks. If your application is successful you will receive an offer letter along with instructions on how to accept your offer.
Do I need to submit any other supporting documents?
Monash Admissions will contact you if any additional documents are required to complete the assessment of your application. You can also submit additional documents at any time to support your application via your my.app portal or through your agent (if applicable), alternatively, you can email mu.documents@monash.edu.
My application was unsuccessful. What now?
If your first course preference was unsuccessful, we will assess you for the next preference as stated on your application form. If you are not eligible for any of Monash undergraduate courses, we may offer you a place in a Monash pathway program, such as Foundation Year or Diploma.
How will my application be assessed?
We assess your application against the minimum age, English and academic entry requirements. If your application is successful, we will make you a full offer. We will email this to you and to your agent, if you have one.
I’ve got a conditional offer. What does that mean?
If we are not able to make you a full offer immediately, you may receive a conditional offer. A conditional offer means you must submit more information before we can send you a full offer.
Usually, the information we need is final academic transcripts, the results of an English exam, or graduation certificate. Your conditional offer should clearly state all the required additional information.
Change course preference/deferral
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How do I change my course preference?
If you want to be assessed for a different course, please email your request to mu.documents@monash.edu.
How to defer my program to the next intake?
Generally Monash allows deferment of study up to a maximum of twelve months, or longer in exceptional circumstances. Deferment approval is subject to the course availability in the next / future intake and your reason(s) to defer.
If you are an international student under a student visa, you are required to provide us with reasons for the deferral request and evidence to support your claim (when applicable). Please note, deferment will have an impact on your student visa. Your visa however would not be cancelled if the deferral is for compassionate or compelling reasons. ‘Compassionate or compelling’ circumstances are generally those beyond your control and which have an impact upon your course progress or wellbeing. Please refer to Standard 9 of the National Code for details.
To defer your offer, please send a written request to mu.documents@monash.edu or visit defer your studies for more details.
Credit transfer
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How do I apply for credit transfer?
If you would like to apply for credit for prior learning for your previous studies, please provide us with the syllabus of subjects completed in your previous studies and email it to mu.documents@monash.edu.
When Can I apply for Credit Transfer?
If you would like to apply for credit for prior learning for your previous studies, please provide us with the syllabus of subjects completed in your previous studies and email it to mu.documents@monash.edu.
How much credit will I receive?
Please note that there are limits to how much advanced standing you can be awarded and policies around how credit is granted. Refer to the credit policy for further details.
When will I receive an outcome?
A credit assessment usually takes 2-4 weeks.
How to accept/payment option
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How do I accept my offer?
You can accept your offer by following the steps outlines in:
if you have any questions about your offer, or need help accepting enquire now.
How much deposit do I need to pay?
To accept your offer, you will need to pay the deposit amount stated in your offer letter by the offer lapse date. The deposit is usually 50% of the annual tuition fee of your Monash University degree course.
Overseas Student Health Cover (OSHC)
International students on a student visa must have a valid Overseas Student Health Cover (OSHC) for the length of their visa duration while studying in Australia. The Monash-preferred OSHC provider is Allianz Care. International students who are not on a student visa are strongly encouraged to purchase personal health cover for their time in Australia.
If you choose to arrange your own health insurance or you have already got OSHC, you will need to provide us proof of your OSHC so we can record it when issuing your Confirmation of Enrolment (CoE).
COE
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When will I receive my Confirmation of Enrolment (CoE)?
After you have accepted your offer and paid your deposit, Monash will issue the Confirmation of Enrolment (CoE) within 5 working days
I have a problem with my CoE.
Please contact us with details of your CoE issue and we will assist you with your enquiry.
What are the next steps after accepting my offer
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How to enrol in units and who to contact if I have trouble enrolling in units
Once you received a Confirmation of Enrolment (CoE), please follow the steps on the Get Started website and enrol in units.
Contact Monash Connect at +61 3 9902 6011 or make an enquiry online to get help
Under 18
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What's the process for under 18 applicants?
If you're under 18, planning to study at Monash and applying for a student visa, you must have appropriate accommodation, support and welfare arrangements in place to be issued with a student visa by the Department of Home Affairs.
Please refer to the following website for under 18 information for Monash University and for Monash College.
Can I stay with my relatives if I am under 18?
Yes you can. Please find a list of eligible relatives and how to apply for approval can be found here
Can I live in a place that is not a Monash approved accommodation?
No, you can only stay in either Monash approved accommodation OR with a Department of Home Affairs’ approved relative aged over 21.
Can I arrive with my parents earlier than the welfare arrangements start date?
Yes you can but it is subject to approval. Please contact us for further assistance.
Pre-arrival services
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How do I apply for airport pick up?
We offer free airport pick up service for new international students. You can book your airport pick up here.
Where can I find Orientation information?
Please refer to the Get Started website for all important orientation information
How can I find information regarding the pre- commencement briefing?
You can find information about the pre-commencement briefings and register for the webinar here.