About us

Retail and consumer behaviour experts

ACRS (Australian Consumer and Retail Studies) is a research and insights consultancy operating out of the Monash Business School, specialising in retail and consumer behaviour research.

We work with clients across a range of retail and service-based industries, including multi-national corporations, government, and social enterprise, to deliver insights and strategic solutions which unlock growth opportunities and future-proof businesses.

Setting us apart are our diverse backgrounds; from research and consulting, advanced analytics, marketing and sociology, to design thinking, we're a multi-disciplinary team which enables us to deliver evidence-based insights in an engaging and digestible way. Operating out of the Monash Business School means we also have access to the latest research from leading academics around the world.

Who we are

Our team of highly-skilled researchers with broad experience in a range of industries, bring in-depth knowledge of research methodologies to create bespoke research solutions for our business partners. We are guided by a desire for constant evolution, a willingness to embrace change, curiosity, integrity and transparency in an energetic working environment.

In addition to our core team of experts, we have access to the dedicated and talented staff of the Monash Business School's Department of Marketing for projects that may require highly-advanced research methodologies.