ParcelPro

The global pandemic and the ensuing lockdowns saw many people spending more time at home trying to carry out their normal activities from its confines. As a result, e-commerce boomed and online shopping became the norm for many Australians due to its increasing choice and convenience. In 2022 Australians spent $52.7 billion in online shopping and this number only continues to grow.

As ecommerce fulfil operations expand to keep up with increasing order volume, the impact of inefficiencies has become significant. Packaging is often too large for the items inside, meaning that ecommerce businesses are shipping less of their actual products more often, and filling shipments with more air than product.

Consumers are increasingly aware and concerned by these inefficient packing practices. Excessive packaging is one of consumers’ biggest pet peeves about online shopping, with almost a fifth of customers saying that it negatively impacts the brand experience.

ParcelPro uses software to help e-commerce businesses ship less air by optimising their customer order packing processes, with algorithms that take into account data including product packing dimensions and protective packaging requirements to calculate tailored recommendations.

With ParcelPro businesses ensure they are using the best packing option for every order and as a result ship less air, reduce their shipping costs  and minimise their carbon footprint.