Video Remote Interpreting (VRI) evaluation

Video Remote Interpreting (VRI) has become highly popular in recent years as a possible solution to the world-wide shortage of sign language interpreters. VRI eliminates the need for interpreters to physically travel to each interpreting location and has the potential to vastly improve access to interpreters for Deaf people living outside major population centres.

This project evaluated a trial which made VRI technology available on computers and tablets to consumers of Auslan (Australian Sign Language) interpreters in Victoria. Service providers, Deaf consumers and interpreters participated in questionnaires and interviews outlining their experience using the technology. The results of the evaluation saw funding for the program continue and played a significant role in determining the specifications when the Department of Human Services put the service out to tender.

Chief Investigator Louisa Willoughby

Funder Victorian Deaf Society on behalf of the Victorian Department of Human Services

Date of Award 2013