A VPN is a virtual private network which allows you to access most Monash services off-site when you're using a laptop. These services include SAP, Callista, Employee Self Service (ESS), some Library modules, and internally published web pages that can't otherwise be accessed through the internet.
The Monash VPN, Cisco AnyConnect, can be installed on the following systems:
- Windows 7, 8, 8.1, and current Microsoft-supported versions of Windows 10 x86 (32-bit) and x64 (64-bit)
- macOS 10.12, 10.13, 10.14 and 10.15
- Linux Red Hat 6 and 7 and Ubuntu 14.04 (LTS), 16.04 (LTS), and 18.04 (LTS) (64-bit only).
Virtualised environments such as VMWare and Parallels are not supported. More information is available at Cisco.
Install the VPN
- Go to CISCO SSL VPN Service.
- From the Group drop-down menu, select 1-Monash_Authcate and enter your Monash username and password.
- Click Login to authenticate and access the VPN service.
- Click Continue to accept the VPN conditions.
- Follow the instructions to complete the installation.
The automatic installation uses Active X or Java, depending on the system configuration. You may be prompted to click either Allow or Accept to continue the installation. If for some reason the installer fails to use Active X or Java, you'll receive a download link for manual installation.
How to connect
- Start the Cisco AnyConnect VPN client after it has been installed (e.g. in Windows, select Start, All Programs, Cisco then Cisco AnyConnect VPN client).
- If a manual installation was performed, enter the address vpn.monash.edu in the Connect to box. For automatic installations, the address should already be filled in.
- Select the appropriate group (for most users, this will be 1-Monash_Authcate).
- Enter your Monash account username and password, then press Connect.
- When you've finished using the VPN service, simply disconnect.
You now need to use multi-factor authentication (MFA) when logging in to Monash’s Virtual Private Network (VPN). If you haven’t registered, see register for MFA first.
- Open the VPN application (Cisco AnyConnect) on your device and click Connect.
- Log in with your Monash username, not your email address. Your username will be in a format like jsmith or jsmi0001.
- To use Okta Verify Push, select the second option by typing in the number 2 as your answer. Click Continue to send the push notification to your smartphone.
- On your smartphone, tap Approve on the push notification.
- Click Accept to complete your login to the VPN.
- To generate a six-digit code (instead of using the push notification, select Okta Verify by typing in the number 1 as your answer.
- On your smartphone, open the Okta Verify or Google Authenticator app to get your six-digit code. For the Okta Verify app, this will look like:
- On your computer, type in the code in the VPN screen and click Continue.
- Click Accept to complete your login to the VPN.
You'll be prompted to authenticate using MFA. We recommend using the Okta Verify Push to your smartphone. If you can’t use this method, skip to step 6.
And for the Google Authenticator app, it'll look like:
