Accounts and passwords

How to activate your Monash account

Learn how to activate your Monash account, set up MFA and get your backup codes.

• Accounts and passwords

Multi-factor authentication backup codes

Get backup codes so you can reset your MFA without having to call the Service Desk.

• Accounts and passwords

How to access and manage your Monash accounts

Learn how you can access, manage, update and transfer ownership of Monash accounts.

• Accounts and passwords
• Email and collaboration

Can’t log into your account?

What to do if you've forgotten your password or need to reset your MFA.

• Accounts and passwords

Your Monash password

Everything you need to know about your Monash password. Read on if you've forgotten yours or need help on what makes a good password!

• Accounts and passwords

Choose a strong password and keep it safe

Learn how to choose a strong password and keep it safe.

• Accounts and passwords

Keep your information safe

Social engineering goes beyond spam and phishing emails and may not be easy to recognise. Find out how to protect yourself and keep your info secure.

• Accounts and passwords

Changing your password in Webedit, Linux and VMS

Learn how to change your password in Webedit, Linux or VMS.

• Accounts and passwords

Update your passwords in Keychain (macOS)

Learn how to update your passwords in Keychain using macOS.

• Accounts and passwords

Multi-factor authentication (MFA)

When you log in, you'll need multi-factor authentication (MFA) to keep your information private and secure. Learn about your options and how to set it up.

• Accounts and passwords
• Phones

Using multi-factor authentication (MFA)

Using MFA to log in is relatively simple. Still, there are few tips and tricks that can help, especially when you're regularly logging into the same device, travelling overseas, or changing to a new phone.

• Accounts and passwords

Register for MFA and log in from China

Learn how to install the Okta Verify app on an Android device if you're in China.

• Accounts and passwords

YubiKey for multi-factor authentication (MFA)

If you don't have a smartphone or you're unable to install the Okta Verify or Google Authenticator apps on your smartphone, you can request a USB hardware device to register for MFA.

• Accounts and passwords

U2F device (FIDO capable) for multi-factor authentication (MFA)

If you don't have a smartphone or you're unable to install the Okta Verify or Google Authenticator apps on your smartphone, you can request a USB hardware device to register for MFA.

• Accounts and passwords

Past students and or Monash alumni

Learn about your access to Monash your email after graduating, as well as access to transcripts, letters, graduation applications and change of address.

• Accounts and passwords

Updating student details

Find out how to update your student details, such as your name, degree program, student ID, title, expiration date or email address.

• Accounts and passwords
• Students

Updating staff details

Find out how to update your personnel info, such as your name, employee type, personal title, contract expiration date or unit, and staff directory info.

• Accounts and passwords

Adding credit to your M-Pass account

To start using your M-Pass for printing and photocopying, you just need to have credit in your account. Find out more.

• Accounts and passwords
• Students

Cyber security

Learn all about IT security at Monash and who to contact for advice.

• Accounts and passwords

my.monash logout/login instructions

• Accounts and passwords

New phone or device: Set up Okta Verify

Find out how to update your multi-factor authentication (MFA) when you get a new smartphone.

• Accounts and passwords

New phone or device: Set up Okta Verify (MFA)

Find out how to update your multi-factor authentication (MFA) when you get a new smartphone.

• Accounts and passwords
• Phones

Email

Learn how to use Gmail and manage your contact list in Google.

• Accounts and passwords
• Email and collaboration

Phishing

Phishing is when someone steals your login details to gain access to your email account. Find how out how such attacks happen and how to prevent them.

• Accounts and passwords
• Email and collaboration

Ransomware

Ransomware is a virus that encrypts computer data preventing access until ransom is paid to an attacker. Find out how to avoid such attacks.

• Accounts and passwords
• Email and collaboration

Connecting Google Apps on Android

• Accounts and passwords
• Email and collaboration
• Phones

Connecting Google Apps on iOS

• Accounts and passwords
• Email and collaboration
• Phones

How to access and use systems

Learn about systems that are available to Monash staff and students. Get access to training and support across Monash systems. Find out how to change and update your system passwords.

• Accounts and passwords
• Systems