Phones
We found 32 articles that might help.
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Multi-factor authentication (MFA)
When you log in, you'll need multi-factor authentication (MFA) to keep your information private and secure. Learn about your options and how to set it up.
- Accounts and passwords
- Phones
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Okta Verify app for multi-factor authentication (MFA)
The Okta Verify app is the recommended MFA option and the only option that supports push technology to your smartphone.
- Accounts and passwords
- Phones
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Google Authenticator app for multi-factor authentication (MFA)
If you're not able to install the Okta Verify app on your smartphone, you can install the Google Authenticator app to register for MFA.
- Accounts and passwords
- Phones
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New phone or device: Set up Okta Verify (MFA)
Find out how to update your multi-factor authentication (MFA) when you get a new smartphone.
- Accounts and passwords
- Phones
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Tips to keep mobile phone costs down
Monash provides mobile devices to nominated staff for business communications. Get some tips on how to keep mobile phone costs down.
- Phones
- Staff
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Smartphone plans available to staff
Find out which smartphones are available to Monash staff, and how to purchase one.
- Phones
- Staff
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Travelling overseas with your mobile
While overseas, you can use a prepaid SIM card from the country you are in. Or, before you leave Australia, you can set up a RoamingSIM. Find out more.
- Phones
- Staff
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Restore an iCloud or iTunes backup
Learn how to restore the data on your iPhone from your most recent iCloud or iTunes backup.
- Phones
- Staff
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Back up your smartphone
Learn how to back up your smartphone (Apple or Android). Periodic backups via your Monash computer will enable Service Desk to provide support if needed.
- Phones
- Staff
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Transfer your mobile service internally
If changing roles within Monash, you can take your Monash mobile with you if you get approval from both departments. To arrange this, contact Service Desk.
- Phones
- Staff
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Transfer your mobile service from Monash
Learn how to transfer your mobile service from Monash to a personal account.
- Phones
- Staff
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Transfer your mobile service to Monash
Learn how to transfer your mobile service to a Monash account.
- Phones
- Staff
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Authorise a mobile phone or SIM card purchase
Learn how to authorise a mobile phone or SIM card purchase for a Monash staff member.
- Phones
- Staff
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What to do when you lose your mobile
Is your Monash mobile lost or stolen? You must place a temporary suspension on the service ASAP. Contact Solve Communications. Or contact Telstra directly.
- Phones
- Staff
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Finding your mobile phone's PUK code
You’ll need a Personal Unlocking Key (PUK) if you’ve incorrectly entered your PIN for your mobile phone SIM card. Contact Solve Communications for a PUK.
- Phones
- Staff
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Check data usage on your Monash mobile
Learn how to check your data usage on your Monash mobile phone.
- Phones
- Staff
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Setting up speed dial on a desk phone
Learn how to set up speed dial shortcuts of your commonly called numbers on your Monash desk phone. How you do this will depend on the phone model.
- Phones
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Using extension mobility on a desk phone
Extension mobility means you can use any Cisco brand desk phone at Monash as your own by logging in with your extension number and PIN. Find out more.
- Phones
- Staff
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Sharing extensions within a team
A group call is one that rings all extensions within an established group so anyone who’s free can answer. To request this, contact the Monash Service Desk.
- Phones
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Using voicemail on a desk phone
Learn how to use voicemail on your Monash desk phone.
- Phones
- Staff
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Make a teleconference call
Learn how to make a teleconference call and find out how to use Zoom and Google hangouts to video conference and collaborate with others.
- Learning and meeting spaces
- Phones
- Staff
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Set up mobile tethering or hotspot
Learn how to set up a mobile or personal hotspot using your mobile phone. iPhone and Android instructions available. Discover some tips too!
- Phones
- Staff
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Mobile phone support
Find out how and who to contact for Monash mobile phone support. Don't forget to browse and search the Phones category on this site!
- Phones
- Staff
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Secure your mobile device
Learn how to secure your mobile phone. Instruction links to Apple and Samsung.
- Phones
- Staff
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Desk phone support
Get the desk phone support you need. See guides, manuals and troubleshooting tips.
- Phones
- Staff
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Using your desk phone
Learn all about how to use your desk phone and what to do when you move office. Discover guides and manuals including setting up speed dial.
- Phones
- Staff
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Desk phones available to staff
Select a desk phone and find out about billing costs.
- Phones
- Staff
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Communications with Educational and Research organisations
Read about the AARNet communications and Monash. Discover the benefits and how it works.
- Phones
- Staff
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Monash telephone billing system
Find out how to access the usage costs for Monash supplied mobiles, landlines and other devices.
- Phones
- Staff
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Set your phone to update time zone automatically
Monash provides mobile devices to nominated staff for business communications. Get some tips on how to keep mobile phone costs down.
- Phones
- Staff
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Set your phone's date and time manually
Monash provides mobile devices to nominated staff for business communications. Get some tips on how to keep mobile phone costs down.
- Phones
- Staff
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Zoom conferencing
Learn more about Zoom conferencing that allows you to collaborate with multiple users across campuses or partner institutions at the same time. Find out easy steps to create or join a Zoom meeting.
- Learning and meeting spaces
- Phones
- Staff