Contact us

If you need help with anything IT at Monash, the Service Desk is your first point of contact.

Online

Access myServices

Popular IT requests

By phone

Students

Call +61 3 9903 2777

Extended hours during exams  (16 Nov – 4 Dec)

Mon to Thu: 8am – 11pm
Friday: 8am – 6pm

During semester

Mon to Fri: 8am – 6pm

Non-teaching periods

Mon to Fri: 8am – 6pm

Semester dates

Staff

Call +61 3 9905 1777

Semester and non-teaching periods

Mon to Fri: 8am – 6pm


Students and staff

Call +60 3 551 46200


Students and staff

Call +27 11 950 4077


In person

Monash Connect, Building B, Ground floor

10am – 3pm, Monday to Friday

Monash Connect, Campus Centre, 21 Chancellors Walk, Ground floor

10am – 3pm, Monday to Friday


Business relationship management

If you have a business challenge to tackle, it’s time to talk to us. We’ll work with you to understand your needs and act as your liaison with the whole IT service portfolio. Let us look at emerging trends, opportunities and IT development plans for you. It’s what we do best.

  • Matt Carmichael – Director, Support Services and Engagement
  • Matthew Barry – Director, Technology Services
  • Dan Maslin – Chief Information Security Officer, Cyber Risk and Resilience Team

Business Relationship Managers

  • Aileen Dyce
  • Cathy Helder
  • Mark Whitty
  • Steve White

No luck? Get in touch and we'll help you out.

Raise a service request