If you need help with anything IT at Monash, the Service Desk is your first point of contact.
Online and email
- Online: servicedeskonline.monash.edu
- Email: servicedesk@monash.edu
By phone
Students
Call +61 3 9903 2777
Non-teaching periods
Mon to Fri: 8am – 6pm
During semester
Mon to Fri: 8am – 6pm
Sat: 10am – 3pm
Semester dates
Students and staff
Call +60 3 551 46200
Students and staff
Call +27 11 950 4077
In person
Monash Connect, Building B, Ground floor
In semester
Mon to Fri: 9am – 5pm
Non-teaching periods
Mon to Fri: 9am – 5pm
Monash Connect, Campus Centre, 21 Chancellors Walk, Ground floor
In semester
Mon to Fri: 9am – 5pm
Sat: 10am – 3pm
Non-teaching periods
Mon to Fri: 9am – 5pm
Sissons Building 401 (located at reception)
In semester
Mon to Fri: 10am – 2pm
Non-teaching periods
Closed
Building B portables
In semester
Mon to Fri: 10am – 2pm
Non-teaching periods
Closed
Business relationship management
If you have a business challenge to tackle, it’s time to talk to us. We’ll work with you to understand your needs and act as your liaison with the whole IT service portfolio. Let us look at emerging trends, opportunities and IT development plans for you. It’s what we do best.
- Matt Carmichael – Director, Support Services and Engagement
- Matthew Barry – Director, Technology Services
- Dan Maslin – Chief Information Security Officer, IT Security and Risk
Business Relationship Managers
- Aileen Dyce
- Cathy Helder
- Mark Whitty
- Steve White
Email the team: esol-se-brm-l@monash.edu