How to activate your Monash account

Your Monash account gives you access to University resources, such as your Monash email account, and a range of administrative and learning and teaching tools.

Monash accounts are secured by strong passwords and multi-factor authentication (MFA). For details, see:

New to Monash

As part of the enrolment process, new students start the process by registering for an account. New staff will be emailed an IT account link.

Account activation link

Once you receive your activation link by email, click the link to start the activation process.

The system will step you through the activation process and help you set up multi-factor authentication (MFA). We highly recommend you also take up the self-service options for backup codes and password reset - this can save you a lot of time if you forget your password or lose your phone.

The steps are outlined below, with screenshots.

This is best done on a computer.

The activation process is best done using a computer. If this isn't an option, you can still activate your account on your smartphone, however this involves a few extra steps.

Steps to activate your account

  1. Click the activation link in your email. You’ll see a welcome screen.
  2. Read and agree to the terms and conditions.
  3. Opt into Google Additional Services (if you want to).
  4. Register your mobile number for self service password reset (highly recommended).
  5. Set a password.
  6. Secure your Monash account with multi-factor authentication (MFA).
    1. Install the Okta Verify app on your smartphone.

    2. Scan the barcode.
  7. Store a copy of your backup codes (highly recommended).
  8. You have now finished activating your account.
  9. Do not remove the Okta Verify app from your smartphone - you need this to log into University services.

No luck? Get in touch and we'll help you out.

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