How to activate your Monash account

Students
Staff

How to activate your Monash account

Your Monash account gives you access to University resources, such as your Monash email account and a range of administrative and learning and teaching tools.

Monash accounts are secured by strong passwords and multi-factor authentication (MFA). For help with this, see below.

Activate your account

Once you receive your activation link by email, click the link to start the activation process. The system will step you through the activation process and help you set up multi-factor authentication (MFA).

We highly recommend you also take up the self-service options for MFA backup codes and password reset – this can save you a lot of time if you forget your password or lose your phone.

Activating your account is best done on a computer. If this isn't an option you can still do this on your smartphone; however, it involves a few extra steps.

Steps to activate your account

  1. Click the activation link in your email – you’ll see the welcome screen, then click Continue.
  2. Read and agree to the terms and conditions by ticking the box, then click Continue.
  3. Opt into Google Additional Services (this is optional but highly recommended), then click Continue.
  4. Register your mobile number for self service password reset (highly recommended), then click Continue.
  5. Enter the six-digit code sent to your mobile number. Click Confirm.
  6. Set a password, then click Continue.
  7. Start setting up multi-factor authentication (MFA) by clicking Continue.
    1. Install the Okta Verify app on your smartphone by selecting your phone type and clicking the relevant option.

    2. Scan the barcode using your phone and selecting Add Account.
  8. Store a copy of your backup codes (highly recommended).
  9. You have now finished activating your account.
  10. Do not remove the Okta Verify app from your smartphone – you need this to log into University services.

Still need help?

Contact us