Print from your personal laptop
- To print using:
- Canon printers: Download and run the Mac Mobility Print Printer Setup.
- Ricoh printers: Download and run the Mac MyPrint Setup.
- On the Licence Agreement screen, click Agree.
- On the Install screen, click Install.
- Enter your computer username and password, then click Install Software.
- Click Close.
- Print your document using the print queue named MonashMobilityPrint. Enter your Monash username and password when prompted (save the details in your Keychain if you want).
- To print using:
- Canon printers: Download and run the Windows Mobility Print Printer Setup
- Ricoh printers: Download and run the Windows MyPrint Setup.
- Select Language > Ok.
- On the Licence Agreement screen, choose I accept the agreement and click Next
- Select MonashMobilityPrint printer, then click Next
- Enter your Monash username and password, then click Next
- Click Finish and print your document.
Web Print lets you print directly from a web browser with no need to install a printer driver. You can send print jobs to Monash printers by following these steps.
- To print using:
- Canon printers: Log into Web Print with your Monash username and password.
- Ricoh printers: Log into MyPrint with your Monash username and password.
- Select Web Print from the left menu then click Submit a Job.
- Select your print type (e.g. two-sided black & white at a lower cost than colour).
- Click Select printer from list to pick your preferred printer.
- Click Print Options and Account Selection. (You can't select individual pages or ranges – only the entire document.)
- Enter the number of copies to print.
- Click Upload Documents then upload the files you want to print by clicking Upload from computer or by dragging them. You can upload and print several files at a time.
- Click Upload & Complete.
- Find your nearest printer and either tap your M-Pass on the reader or enter your Monash username and password to start printing.
Print from your mobile device
Android, iOS and ChromeOS users can print directly from their device. Find out how to do this using a:
Print from a Monash computer or laptop
- Open the document you want to print and start the print command (usually File > Print)
- To print using:
- a Canon printer, select MonashUniPrint
- a Ricoh printer, select MonashPrint_Ricoh
- To change print queues in Google Chrome, select Destination, then See more. Select the correct printer and then Print.
- To change print queues in Microsoft Word, On the top left hand corner, Click File then Print.
- To change print queues in Adobe Acrobat, click on the printer symbol located on the top right hand corner and the print prompt will open.
If you can't see the print queue that you need, restart your computer.
If the MonashPrint_Ricoh option is still missing, launch Software Centre, search Ricoh and install Add a Ricoh Printer Monash. - Click Print - your print job will automatically print in black and white. You can switch to colour printing in the print dialogue box.
- Find your nearest printer and either tap your M-Pass on the reader or enter your Monash username and password to start printing.
Printing costs
Printing charges depend on your choice of:
- mono or colour printing
- paper size (A4 or A3)
The default printer setting is double-sided (duplex) for printers that support duplex - double-sided printing costs twice the rate of single-sided printing. You can change the setting manually to single-sided.
Standard printing charges
| Print item | Cost $ |
|---|---|
| A4 B&W single-sided | 0.130 |
| A4 colour single-sided | 0.340 |
| A3 B&W single-sided | 0.285 |
| A3 colour single-sided | 0.675 |
Multi-functional printers are available on campus in libraries, and in or near student computer labs.
If you're printing lecture slides from PowerPoint, print Handouts instead of Slides. You can print up to nine slides on one sheet, saving paper and money.
Adding credit to your M-Pass
To pay for printing, scanning and copying, use your student M-Pass. Here’s how you, or others, can add credit to your M-Pass.
Help and support
Document margins and layout
Before you print a document:
- reduce the margins as much as possible
- make sure that the page size and orientation are correct
- check how it will print with Quick Preview.
PowerPoint layout
When you print from PowerPoint:
- for layout, choose Hand-outs (not Slides)
- fit up to nine slides on a page, saving paper and money.
Scan to email on a Ricoh printer
Tap your M-Pass on the reader to log in and press Scan on the Ricoh Printer.
- Edit the Subject and Filename field accordingly, tap Start scanning.
- Your scan will now appear in your email inbox.
- If you receive a failed notification, scan your documents at a lower resolution. There is a 20mb file size limit for sending scanned documents by email.
If your job doesn’t print:
- make sure that the printer has enough paper and tone or hasn’t stalled due to a fault like a paper jam (you may need to get help from a lab technician)
- ensure your document is not set to US_LETTER format as Monash printers can print only in A3 or A4 size
- wait an extra few minutes if you’re printing a large file, PDF or multiple slides per page – sometimes the printer will take longer to process these files
- delete your job from the print queue and try again.
If you’ve tried all of the above, but are still having issues, please request support below or report a fault.
You can view all the print jobs against your student account to see whether they have been charged.
- Click the Recent Print Jobs tab.
- Click remove, if the filter is active at the top of the page.
- Sort the report by clicking on the column title.
- You can also export the report by clicking Export/Print at the bottom of the report.
If you believe you've been incorrectly charged for any print job, please raise a Service Request or contact the Service Desk.