Guidelines
| What is the cancellation policy? |
|---|
As per the Terms and Conditions, where written notification of your cancellation is received by the Venue Services Office less than twenty-one (21) days prior to the event the Hirer will incur the full room hire fee if the room/space is not re-booked by the Venue Services Office. |
| What if I need to change the date of my venue booking? |
If you need to change the date of your function, the Venue Services Team must receive your request in writing more than twenty-one (21) days than your event so the team can attempt to change dates and venues for you. |
| Will I be charged a fee if I need to change or cancel my event? |
If your event is less than twenty-one (21) days prior to the event you will incur the full room hire fee if the room/space is not re-booked. The University would attempt to roll over the event date or change the Venue, subject to availability. |
| Will I be charged a cancellation fee if I cancel some of the venues originally booked for my event? |
| No, you will only incur a cancellation fee if you have cancelled all venues previously booked for your event |
| If I can cancel my event will I receive my deposit back? |
If you are cancelling your event within twenty-one (21) days of your event the deposit will be transferred to a new date or applied to a new venue booking. |
| Can I run a course or activity at Monash Univerrsity similar to what Monash University offers? |
|---|
No. Monash University does not allow courses or activities that conflict with the University's core business to be held at it's campuses. |
| Does Monash University hire out venues for parties? |
Yes. Monash University has access to a variety of function spaces and catering providers that can assist with your party arrangements. |
| Do you have suitable venues to hold a wedding, funeral, memorial services or baptism? |
| Yes. Monash University (Clayton) has a dedicated Religious Centre Building which houses a large Chapel and smaller Chapel that may hold baptisms, weddings, funerals and memorials for up to 400 people. We can also provide catered function spaces which can hold wedding receptions and gatherings after the service. |
| Are you able to offer accommodation for my conference delegates? |
| There is student accommodation located on or close to our campuses. However, availability will be dependent on the date of your event. Venue Services may also provide you with details on accommodation located near it's campuses. |
| I am not a Monash staff member or student, can I advertise and invite Monash Staff or/and Students to my event? |
| This will be dependent on the company/organisation, type and purpose of event you are proposing to hold on campus. Please notify your intention to advertise and invite the Monash community to your event via our office by calling +61 3 9905 3101. This is so that we can obtain approval by the relevant University area, if needed. |
| How do I arrange a tour of the campus venues, grounds and facilities? |
| You may arrange a tour of our campus, venues, and facilities with our Venue Services Team by calling +61 3 9905 3101 |
| Does Monash University have suitable venues available for hire for examination purposes? |
| Yes. We can provide spaces for examination purposes on our campuses. Availability of these exam venues will be dependent on the time of the year your exam needs to be scheduled |
| Is there a calendar or website listing Monash University events that the public may attend? |
|
There is a Monash University Event Calendar for use by Internal Staff only. Please see weblink: Monash Events Calendar |
| I heard an event was being held at Monash University on the radio? How can I find which Monash University campus/venue it is located in? |
| You are welcome to contact our office for assistance with locating the event at our venue. Searching through the Monash University website may also provide you with details of the venue and building the event is being held in. |
| Can I use the Monash University name and logo in my Advertising? |
|---|
| Users of Monash University premises or facilities must not include any reference of the University with any promotional sales or advertising without the express permission of the Vice Chancellor in writing, other than naming the venue of the activity. Please forward any requests to the Venue Services Office for approval prior to the printing or advertising of the event via Phone: +61 3 9905 3101. |
| Can I sell my product or service when hiring a venue? |
| Yes, you can if you are an external client hiring the venue for a launch or an event targeting your organisation's members only. However, you may not sell to the Monash community. |
| Do I need authorisation before coming onto campus to promote or market my product and/or service? |
| Yes. Please contact the Venue Services Office via Phone: +61 3 9905 3101 to submit your request. |
| How can I make my event sustainable? |
|---|
View Monash sustainability page to understand Monash policy towards campus sustainability Monash has adopted the ditch disposable program and appreciate its adherence. |
| Does Monash University have a reuse policy? |
| Monash University is proud to have a dedicated reuse centre which ensures resources are effectively utilised, reused and resourced when required. The reuse centre has large variety of second hand office furniture available. |
| What if I have VIPs at my event? |
|---|
Please alert the Venue Services Team of your VIPs who are attending and/or presenting at your event, as there are protocols that need to be followed as per Monash University policy. |