Everyone at MRS has a network connection point via the voice over internet protocol (VOIP) phone. This connection will provide you with the best connection when the VOIP phone is connected and working.
The private network connection point in each room gives you 24-hour access to:
- The university campus network
- Extremely fast internet services
WiFi is also generally available, but the signal is not guaranteed. While MRS will attempt to assist you with minor configuration issues on your computer or device, if you need technical IT support to connect to the network, we recommend you seek this from the Esolutions helpdesk.
Registering devices on the Monash Network
Any device (Including smart TV's, gaming consoles etc..) requiring an internet connection must be first registered through the add host system to obtain an IP address. If you are familiar with this process please proceed to the add host registration page. Otherwise please read the guides below.
Connecting your computer to the wired Monash Network
Connect your device to the Monash WiFi Network
While interfaces vary between devices, the connection instructions are essentially the same across all devices.
To connect to the eduroam wireless network when prompted for a username and password, simply use your Authcate details.
Wifi won't work for devises such as Sonda or Google devises, the University network does not support that unless you can plug them into a port.
Smart TV's and Consoles
Smart TV's and consoles need to be plugged into one of the LAN ports and registered in the link above. They will not work via wifi. Please ensure that the IP settings are set to automatic and not manual. Also you need to ensure the devise is set to LAN and not wifi. There are other settings that may prevent your devise establishing a connection and each devise is different, you need to understand your devise and how it works. If your desktop phone is working, your LAN port is working.
Having trouble? These guides may help
Still having trouble?
- Don't know who to go to? Email the MRS IT Co-ordinators mrs-ithelp@monash.edu (Resident Advisors who specialise in all things IT).
Fair usage policy
The internet service available at MRS is provided by Monash University eSolutions.
You are responsible for using the internet in a responsible, ethical and lawful manner. If you are using a substantially large amount of data, you may find that your internet speed and usage could become restricted. Internet usage is regulated by the University.
The use of the Monash University Network is governed by the Information Technology Acceptable Use Policy for students. Any breach of this policy may result in deactivation of your room network port without warning in addition to any penalties imposed by the University.
See more information on internet access at Monash University.
Here are some tips to limit your internet usage while using the university network:
- Avoid downloading video and audio files
- Avoid websites with major graphical content
- Avoid listening to the radio over the internet
Be secure
All internet dealings are recorded and can be traced to a particular computer or username.
You should keep your username and password secure.
If you believe that others have obtained your information and could be using your account, report it immediately to eSolutions.
Keep your personal information safe when using the internet and the VOIP phone. For more information about phishing and security online or via phone calls, please visit the Educause website.
Keep your personal information safe when using the internet and the VOIP phone. For more information about Phishing and security online or via phone calls, please visit the Educause website.
Viruses and updates
We strongly encourage you to have anti-virus software and the latest updates for the operating system installed before connecting to the university network. You can use the free Anti-Virus software Microsoft Security Essentials software that the esolutions team recommend.
Monash Residential Services (MRS) will not be held liable for any damage caused to your computer as a result of being connected to the University’s network.
