Maintenance

You can submit an online maintenance request for your room or a communal space in your own building.

General maintenance requests

General maintenance requests are usually responded to within five business days depending on the type of work to be done and availability of supplies or equipment, and are not attended to after hours (overnight) or on weekends.

Monash University Accommodation staff may contact residents from 8am regarding maintenance requests submitted and contractors may enter resident rooms, communal spaces and make reasonable noise from 8.30am.

Urgent maintenance

For any urgent issues that need attending immediately, after hours, or on weekends, such as leaks, loss of power, etc:

1. Submit an online maintenance request
2. Contact us:
   • During office hours: Contact the Monash University Accommodation Administration Office
   • After hours: Contact Monash Security on +61 3 9902 7777

Submit a maintenance request

Need help: Watch this video on how to submit a maintenance request.

More information

Please see the Resident Resources for information on:

• Cleaning responsibilities
• Environment and sustainability expectations
• Internet, phone and electrical information

Monash University Accommodation Operations Team

• Meet the team